Thanks so much for your help.  I'm all up and running now and happy as a
lark!
----- Original Message ----- 
From: "Dean Jackson" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Sunday, August 07, 2005 5:35 PM
Subject: Re: [Braillenote] Dean - email access denied


>
> Hello Melanie,
>
> >From what you are describing, it sounds like there is a problem with the
> email folders.cdb file in the KeyList folder.  Erase this file and when
you
> go back into the email application, you will be prompted to let KeySoft
> create the database again.
>
> If this does not fix the problem, you would need to delete the address
> list.cdb file in the KeyList folder, as the problem will lie in this
> database, as you will have already eliminated the email database as being
> responsible if you get to that point, that is.
>
> Regards,
>
> Dean Jackson
> Customer/Technical Analyst
> Humanware
> DDI:   +64 3 373 6184
> Fax:  +64-3-384 4933
> Email:
> [EMAIL PROTECTED]
> Internet:
> www.humanware.com
> Skype:
> pulsedata-support-nz__________________________
> ----- Original Message ----- 
> From: "Melanie Peskoe" <[EMAIL PROTECTED]>
> To: "Braillenote List" <[email protected]>
> Sent: Monday, August 08, 2005 9:18 AM
> Subject: [Braillenote] Dean - email access denied
>
>
> > Dean,
> > I have set up the wireless connection and it is working beautifully on
the
> > web, however, I cannot access email.  After I have established a
> connection,
> > from the main menu I press E then W (or R) and I can't even get into the
> > blank email to write before the BN beeps once and announces "access is
> > denied."  Is this a problem in the database?  With Rhonda's help I did a
> JKL
> > resent and no luck there either.  I have tried the smtp authentication
> both
> > ways, yes and no.  I have set the pop and smtp servers as
> > mail.bellsouth.net, which is what they are set to in outlook express.
Any
> > ideas?
> > Thanks in advance,
> > Melanie
> >
> >
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> >
>
>
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