I wonder why you'd have to press reset and record together? I'll have to
remember that little trick for when I get my transplant.
Peggy
At 04:18 PM 8/12/2005, you wrote:
Thanks, Don. I will try that. I talked with Chris at humanware and he was
surprised as well. I also had quite a scare today with my MPower. I had it
down to nine percent last night. I thought I would turn it on today and it
would drop the customary five percent. I was surprised to find it was
still at nine percent. I played with menus, moved something to a flash
card, etc, for a while in an effort to get it to drop, It dropped ti eight
percent. I decided to try loading a large book with the book reader.
During the loading, the MPower died. I plugged it in and tried a reset
after about 15 seconds. Nothing happened. I tried this for the next hour
and still, nothing happened.
Chris from humanware told me the secret and got me back up. I was sure I
had to send it in and was talking to tech support to get an RMA number.
What I had to do is to press reset and record at the same time. This
brought the unit back up. It was still plugged in and was at 93 percent.
In no time, it was at 99 percent and working again, but what a scare!
At 8/12/2005, you wrote:
Hi Paul,
The problem probably is that at that high of a level, the battery is
trickle charging.
Try discharging the battery to something under 90 percent and then start
the cycle.
It should first charge the rest of the way which won't take long and then
the discharge should start.
I think it needs to charge before discharging to accurately determine the
point where the battery is fully charged as part of the overall
calibration process.
It won't hurt a thing to do this.
Don
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