Mike. I'm not going to clog the list up with a detailed account of my experience however all I would say is that I get fed up of people banging on about negative experiences. My interaction with both the UK company and other Humanware outlets has always been of the highest order. I sometimes cannot help feeling that some people use this list incorrectly. Surely if you have a problem with a company you sort it directly with them and not expose your dirty washing to all!
So in conclusion I feel the Humanware group are in my experience a great company to work with who genuinely care about there products and the people they serve! That's it! Terry Clasper. T&T Consultancy Ltd Office suite 5, Imex Technology Park Trentham Lakes South Stoke-On-trent ST48LJ Phone: 08452 303015 Fax: 01782 646142 Web Site, www.tandt-consultancy.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Arrigo Sent: 16 June 2005 04:01 To: [email protected] Subject: [Braillenote] experience with pulsedata humanware Hi all. Too often, people only write about negative experiences. The positive experiences are not mentioned enough, so I decided to write the experience I had with pulsedata humanware with regard to upgrading my voicenote qt. I finally decided it was time to purchase the new motherboard and software upgrade. Admitedly, I was probably the only user left who still had an old unit. In the process, I also decided to replace the battery, and purchase the newer keyboard. After figuring out the costs, I was offered a brand new voicenote complete with a new waranty at a good discount in exchange for my old unit. I received the new unit today, and it's working great. I haven't gotten in to the wireless world yet, since I don't travel much, but I really like the media player. My experience was very positive. I do have one concern I would like to mention. Will this board be used for a while yet? I know when I purchased my original voicenote, the hardware was upgraded in less then a year afterwords. Granted, I know I'm probably one of the last users to upgrade, and I know the current hardware has been used for about 2 years now I think, but the cost of those kind of upgrades is not something that everyone can afford every year or so. I realize that technology changes, and this type of hardware is no different then a desktop pc in that it gets better, however usually it's quite affordable to upgrade a pc since you can simply upgrade one part at a time. Just thought I would mention this. Again, a very positive experience for me. ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
