I have to assume it has to be something that the school has set up on the network. If she can read all of her other messages okay, it has to be on their end. We will just have to check all of the settings at school to see if we can find the problem. Thanks anyway for the help.
Nancy -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rhonda Clark Sent: Monday, August 22, 2005 12:51 PM To: Braillenote List Subject: RE: [Braillenote] Reading E-Mail Messages I know that with the upgrade, some messages cannot be read. I'm assuming that the documents cannot be read with this. I get many messages that say "KeySoft cannot recognize this version". This isn't much help, is it? > ----- Original Message ----- >From: "Kevin & Nancy Kuhlmann" <[EMAIL PROTECTED] >To: "'Braillenote List'" <[email protected] >Date: Mon, 22 Aug 2005 12:12:45 -0500 >Subject: RE: [Braillenote] Reading E-Mail Messages >Rhonda: >She has KeySoft 6.11 and is using Outlook Express. >Nancy >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] On Behalf Of Rhonda >Clark >Sent: Monday, August 22, 2005 11:27 AM >To: Braillenote List >Subject: re: [Braillenote] Reading E-Mail Messages >I wonder if they're actually sending them in a pdf format. What is her >upgrade for KeySoft, and what are the e-mails being written in? >> ----- Original Message ----- >>From: "Kevin & Nancy Kuhlmann" <[EMAIL PROTECTED] >>To: <[email protected] >>Date: Mon, 22 Aug 2005 11:12:04 -0500 >>Subject: [Braillenote] Reading E-Mail Messages >>Hello: >>I am working with a person at a local high school with her BrailleNote BT. >>When the school tries to send her e-mail messages she cannot read them. >>They contain garble instead of words. They do work on a network, and >>they do have the setting for send all messages in plain text checked. >>She can receive messages from people outside the school and read them >>without a problem. Any ideas as to what could be causing this? >>Nancy >>___ >>To leave the BrailleNote list, send a blank message to >>[EMAIL PROTECTED] >>To view the list archives or change your preferences, visit >>http://list.humanware.com/mailman/listinfo/braillenote >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
