I know FS doesn't have all their techs in house. And they in fact have tech support in virtually office using voip to give tech support. When you call FS support you don't ever know if you are getting a tech in fla or nj or pa or anything. Its pretty neat.
Gabe Vega Technical Support Specialist Information Services Unit Arizona Industries for the Blind CellPhone:(602) 488-9862 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Monday, August 22, 2005 5:53 PM To: [EMAIL PROTECTED]; Braillenote List Subject: Re: [Braillenote] tech support is slow. Just a question. I wonder if Humanware ever hires tech support that telecommutes. I have been a user and trainer for five years, and have often thought about offering to do tech support via telecommuting - especially in evenings.----- Original Message ----- From: <[EMAIL PROTECTED]> To: "'Braillenote List'" <[email protected]> Sent: Monday, August 22, 2005 11:09 AM Subject: RE: [Braillenote] tech support is slow. Ron, Yes, it is true. One time he answered my call and answered my question. Later I found out he was wrong! What a problem! So I better use this list server with my ability of the patience. List server helps me a little better than lively support. Leslie-- ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.338 / Virus Database: 267.10.13/78 - Release Date: 8/19/2005 -- No virus found in this outgoing message. Checked by AVG Anti-Virus. Version: 7.0.338 / Virus Database: 267.10.13/78 - Release Date: 8/19/2005 ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote NOTICE: This e-mail (and any attachments) may contain PRIVILEGED OR CONFIDENTIAL information and is intended only for the use of the specific individual(s) to whom it is addressed. It may contain information that is privileged and confidential under state and federal law. This information may be used or disclosed only in accordance with law, and you may be subject to penalties under law for improper use or further disclosure of the information in this e-mail and its attachments. If you have received this e-mail in error, please immediately notify the person named above by reply e-mail, and then delete the original e-mail. Thank you.
