Yes, maam, you do, then do a reset without going into the Main Menu.

> ----- Original Message -----
>From: "Jane Jordan" <[EMAIL PROTECTED]
>To: "Braillenote List" <[email protected]
>Date: Tue, 12 Jul 2005 12:53:34 -0500
>Subject: Re: [Braillenote] help with Keysoft 6.11

>OK ...  so I erase that one?  Sorry folks for spamming the list.  I can try
>and take it off-list in a bit.

>----- Original Message -----
>From: "Rhonda Clark" <[EMAIL PROTECTED]
>To: "Braillenote List" <[email protected]
>Sent: Tuesday, July 12, 2005 12:49 PM
>Subject: Re: [Braillenote] help with Keysoft 6.11


>> Jane, I didn't phrase it well, for that I apologize.  When you're in the
>dictionary folder, press Space with X to see all files.  You will see a
>keysoft.ksd file.

>>> ----- Original Message -----
>>>From: "Jane Jordan" <[EMAIL PROTECTED]
>>>To: "Braillenote List" <[email protected]
>>>Date: Tue, 12 Jul 2005 12:38:26 -0500
>>>Subject: Re: [Braillenote] help with Keysoft 6.11

>>>There is no file named KSAID
>>>----- Original Message -----
>>>From: "Rhonda Clark" <[EMAIL PROTECTED]
>>>To: "Braillenote List" <[email protected]
>>>Sent: Tuesday, July 12, 2005 12:29 PM
>>>Subject: re: [Braillenote] help with Keysoft 6.11


>>>> Jane, first of all, next time, I'd try a reset with a 456, before
>deleting
>>>your files.  Go into the Flash Drive, then to the dictionary folder.
>Find
>>>the "KSAID" file, and erase it.  Do a reset right there.  Don't go to
>main
>>>menu first.  That may solve some of it for you.

>>>>> ----- Original Message -----
>>>>>From: "Jane Jordan" <[EMAIL PROTECTED]
>>>>>To: "Braillenote List" <[email protected]
>>>>>Date: Tue, 12 Jul 2005 12:16:55 -0500
>>>>>Subject: [Braillenote] help with Keysoft 6.11

>>>>>Well, everything has managed to go wrong as far as web browsing and
>email
>>>>>could go today.

>>>>>I tried downloading emails this morning, and it locked up.  Probaby a
>>>very
>>>>>bad move, but I did a reset.  I wasn't able to access email at all, so
>I
>>>>>erased my database and emails folders.  So I was able to enter into the
>>>>>inbox, even though there was nothing there, but not able to conn ect to
>>>>>check emails.

>>>>>And nOw I can't even connect to check the web.  I get an error tone
>>>whenever
>>>>>i hit enter on the default web page.

>>>>>Is there a way to reinstall keysoft 6.11 or to fix this?

>>>>>Jane


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>>>> Version: 7.0.323 / Virus Database: 267.8.13/47 - Release Date:
>7/12/2005




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