Hi Dean,
Well, it has been almost two weeks. Any word from the developers?
Also, I bought a new computer and did a fresh install of
Activesync and had the same problem where the PK wouldn't
connect--or stay connected for more than a few seconds before the usb
disconnect sound. It toggled between those two states until the
computer announced that the USB device wasn't going to work.
Richard
on Thursday 11/17/2005 07:42 AM Dean Jackson said
Hello Richard,
I'll need to talk with one or two of the BrailleNote Developers and get back
to you on this one. I can't say that I've personally seen this in our
release builds so I'll see what other possible solutions we might try.
Regards,
Dean Jackson
Humanware
Christchurch
New Zealand.
----- Original Message -----
From: "Richard Turner" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Friday, November 18, 2005 3:38 AM
Subject: Re: [Braillenote] PK and USB malfunction?
Hi Dean,
No. I did a c1c4 reset, plugged the usb cable back in and it is
doing the connect/reconnect/connect/reconnect dance again.
Any other ideas?
Richard
At 06:26 PM 11/16/2005, you wrote:
>Hi Richard,
>
>Does the problem disappear on a c1c4 reset? If this is usually the case,
>our Verification team have pointed out that this is a known issue on the
>BrailleNote PK.
>
>
>Regards,
>
>Dean Jackson
>BrailleNote Product Specialist
>Humanware
>11 Mary Muller Drive
>Christchurch
>new Zealand
>DDI: +64 3 940 2265
>Fax: +64-3-384 4933
>Email:
>[EMAIL PROTECTED]
>Internet:
>www.humanware.com
>Skype:
>pulsedata-support-nz__________________________
>----- Original Message -----
>From: "Richard Turner" <[EMAIL PROTECTED]>
>To: "Braillenote List" <[email protected]>
>Sent: Thursday, November 17, 2005 3:04 AM
>Subject: Re: [Braillenote] PK and USB malfunction?
>
>
> > I now get the same thing happening at home on my computer running
> > Windows XP Home Edition. I haven't used Activesync in a long
> > time. I am wondering if it is a problem in the 6.01 PK update?
> > I never had this problem before.
> >
> > Anyone from Humanware please chime in?
> >
> > Richard
> >
> > on Tuesday 11/15/2005 06:23 PM, Mary Ellen Earls said:
> > >I get this all the time I don't know what the problem is.
> > >
> > >----- Original Message ----- From: "Richard Turner"
><[EMAIL PROTECTED]>
> > >To: "Braillenote List" <[email protected]>
> > >Sent: Tuesday, November 15, 2005 3:34 PM
> > >Subject: [Braillenote] PK and USB malfunction?
> > >
> > >
> > >>For some mysterious reason, when I plugged my PK into the USB port
> > >>today, the computer decided that the "usb device has malfunctioned..."
> > >>I hear the connect tone and then the disconnect tone,
> > >>repeatedly. Once in a while, activesync tries to connect, but doesn't
>hold.
> > >>Does anyone have a solution for this? This hasn't happened quite
> > >>this way before.
> > >>The computer is an HP running Windows XP Pro. The PK is running
> > >>Keysoft 6.01.
> > >>
> > >>The Activesync connection is set to USB.
> > >>I have been using the GPS with the Bluetooth receiver, but I
> > >>switched the activesync connection back to USB before I tried to
> > >>connect to the computer.
> > >>
> > >>Thanks for any wisdom.
> > >>
> > >>Richard
> > >>
> > >>
> > >>___
> > >>To leave the BrailleNote list, send a blank message to
> > >>[EMAIL PROTECTED]
> > >>To view the list archives or change your preferences, visit
> > >>http://list.humanware.com/mailman/listinfo/braillenote
> > >>
> > >
> > >
> > >
> > >___
> > >To leave the BrailleNote list, send a blank message to
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> > >
> >
> >
> > ___
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> >
>
>
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