I swear, I wish I could express my feelings in writing such as this
person did but I promise you I agree with everything she said. I just
can't write this elegant. 
I don't have enough patients to do it. But yes the file management
really is horrible on the bn for that reason. The fact that you can't do
an action on the file when looking at it really isn't cool.

Gabe Vega
Technical Support Specialist
Information Services Unit
Arizona Industries for the Blind
CellPhone:(602) 488-9862

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] 
Sent: Tuesday, August 16, 2005 8:10 AM
To: Braillenote List
Subject: [Braillenote] Odd Occurrances 

It is difficult to know whether or not Humanware is interested in fixing
inconsistencies in the software. As has been noted, keysoft has been
around a long, long time. On one hand you'd think if they cared to fix
it, they would have. But on the other they keep saying they are
continuing to work to improve yada yada yada, so perhaps some of these
anomalies we stumble upon have simply never been noticed and reported
before. In that spirit, I am starting a focused thread on odd
occurrances that might be considered for change in future updates. Or
might be explained to me so I can correct my own operational errors.

Blocking backwards. It is often more direct to build a block backwards,
that is from the bottom of block to the top of block. When you work in
this direction, you are required to reenter the block process to
indicate what you want done with the block you have created. If working
from top to bottom, you are left in the block process after marking the
bottom to instruct where to put the block. A small difference, but
distracting from a speedy editing process to be sure.

Keyword lacks a hard exit. When you are writing in keyword, one tap of
the ESCAPE key takes you back to the keyword menu closing your document.
Mercifully it does an automatic save to the filename you gave upon
originating the file, but you must now go not to create, but to OPEN a
file, find this filename and reopen it to continue your work. Because
the ESC key is in the touch typing alignment position of the 1 key on
other keyboards, unfortunately this happens too often. With all the
places an affirmative verification is required before keysoft proceeds,
this would be a nice one to include so that you can't back out of
editing a document until you are ready to be out of it. This would avoid
loss of things marked and in process of editing among other things I
think.

There is an inconsistent pattern to back out of processes I have not
documented yet, but stumble upon often enough to note it for us to watch
and perhaps request for improvement. In general I refer to the fact that
it takes more layers to get into a process than to back out of it. This
happens in the area of file management and keyweb where you work down
through a given path, then one or two steps backwards up the path have
suddenly thrown you all the way back to the main menu rather than back
up the path to a prior branch. With so much of computer navigation now
being  branching, it is unsettling to keep falling out of the tree.
Finally, and this has been noted often before, but not slated for change
as far as I've heard, the fact that file management and files usage are
totally separate is baffling to me. Why you cannot  delete an unwanted
file from the keyword client or open a wanted file from the file
management client I cannot fathom. Even in DOS this was possible. Why
not in Keysoft? It is really annoying to have to go from keyword where
you have finished with a file to file management to erase it. The
Tendency is to just leave it cluttering the drive, and there's not that
much drive space to clutter. And when doing housekeeping in the file
section, it is often necessary to look at a file before you are certain
it is the one you wish to erase, copy, or move. So it's in and out and
round about to get a simple job done.

As long as ongoing work is being done on keysoft all the time, it would
be nice if some or all of these issues were addressed in future
versions.

If the Humanware Disciples on the list object to speaking of
imperfections, try to understand that there are those of us among you
who want the product to perform properly and reliably, and it is in that
spirit that we communicate the difficulties we encounter.

___
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