Hi Richard, It appears that there may have been some batteries in the first batch of BrailleNote mPowers that were not fully up to spec. As we get more information about any issues some customers are experiencing, we're doing our own tests to ensure that that is in fact all that is wrong. This is a brand new product that by and large has gone smoothly, and we're certainly totally committed to ironing out any issues that are identified. So certainly there are some customers who are having behaviour that isn't expected, and at this point our view is that this relates to faulty batteries. We are however conducting further tests to be sure that this is the case.
Jonathan Mosen BrailleNote Product Marketing Manager HumanWare DDI: +1-925-566-9265 http://www.humanware.com "Richard Hutcheson" <[EMAIL PROTECTED] To r.com> "Braillenote List" Sent by: <[email protected]> braillenote-bounc cc [EMAIL PROTECTED] .com Subject Re: [Braillenote] QUALITY OF MPOWER 31/08/2005 03:54 p.m. Please respond to Richard Hutcheson <[EMAIL PROTECTED] r.com>; Please respond to Braillenote List <[EMAIL PROTECTED] .humanware.com> Can you assure us that the battery is equally reliable? ----- Original Message ----- From: <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]>; "Braillenote List" <[email protected]> Sent: Wednesday, August 31, 2005 3:46 PM Subject: RE: [Braillenote] QUALITY OF MPOWER > Hello, I can assure all on this list that the material used in the casing > has not changed. > > Jonathan Mosen > BrailleNote Product Marketing Manager > HumanWare > > DDI: +1-925-566-9265 > http://www.humanware.com > > > > "Scott E Ford" > <[EMAIL PROTECTED] > net> To > Sent by: "'Braillenote List'" > braillenote-bounc <[email protected]> > [EMAIL PROTECTED] cc > .com > Subject > RE: [Braillenote] QUALITY OF MPOWER > 31/08/2005 12:07 > p.m. > > > Please respond to > [EMAIL PROTECTED] > us; Please > respond to > Braillenote List > <[EMAIL PROTECTED] > .humanware.com> > > > > > > > Hello everyone, > TheM power may have thinner plastic, and probably is lighter. > However with the advancements of plastics and technology, it is probably > stronger. > Scott E Ford > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Mary Ellen > Earls > Sent: Tuesday, August 30, 2005 7:13 PM > To: Braillenote List > Subject: Re: [Braillenote] QUALITY OF MPOWER > > Just by feeling it. > > ----- Original Message ----- > From: "Paul Henrichsen" <[EMAIL PROTECTED]> > To: "Braillenote List" <[email protected]> > Sent: Tuesday, August 30, 2005 6:08 PM > Subject: Re: [Braillenote] QUALITY OF MPOWER > > >> I'd like to hear how you come by the theory that the MPower case is >> inferior. Since it is in a padded case, even if it were, what difference >> would it make if the plastic were thinner? >> At 8/30/2005, you wrote: >> >>>That person is right on the money with that statement. >>>I would imagine they did this to make the machine lighter in weight. I am > >>>most definitely keeping my old friend, the Braille Note 32 just because > it > >>>is a rare day that it isn't there for me and it is of a different era but > >>>as I am wont to say, "it woiks, folks, it woiks." >>>Mary Ellen Earls >>>----- Original Message ----- From: "Richard Bartholomew" >>><[EMAIL PROTECTED]> >>>To: <[email protected]> >>>Sent: Tuesday, August 30, 2005 3:51 PM >>>Subject: [Braillenote] QUALITY OF MPOWER >>> >>> >>>Hi, >>> >>>I've just read elsewhere from an MPower user that the quality of the >>>plastic casing is inferior to that on the original BN's and that loss of >>>speech happens on a regular basis. >>> >>>Before splashing out on one of these, I'd appreciate any comments from >>>current users, please. >>> >>>Regards >>> >>>Richard Bartholomew >>>E-Mail: [EMAIL PROTECTED] >>>___ >>>To leave the BrailleNote list, send a blank message to >>>[EMAIL PROTECTED] >>>To view the list archives or change your preferences, visit >>>http://list.humanware.com/mailman/listinfo/braillenote >>> >>> >>> >>> >>>___ >>>To leave the BrailleNote list, send a blank message to >>>[EMAIL PROTECTED] >>>To view the list archives or change your preferences, visit >>>http://list.humanware.com/mailman/listinfo/braillenote >>> >>> >> >> >> >> ___ >> To leave the BrailleNote list, send a blank message to >> [EMAIL PROTECTED] >> To view the list archives or change your preferences, visit >> http://list.humanware.com/mailman/listinfo/braillenote >> >> > > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
