Thanks for your supportive message, Paul.  As you read earlier, I was
begining to wonder if the transplant was the right move.  I really want the
recording feature.  Thanks for a positive message.
terry Powers


-----Original Message-----
From: Paul Henrichsen [mailto:[EMAIL PROTECTED]
Sent: Thursday, August 18, 2005 7:40 PM
To: Braillenote List
Subject: RE: [Braillenote] problem calibrating the battery


Hi, Carol. I agree. No one should be put off buying an MPower. It is 
absolutely wonderful. I think there are only a few of us with this battery 
problem. I agree with you there. We really shouldn't even have had to 
calibrate our batteries in the first place, these being new units. I just 
decided to try it as I wanted to see how it worked. Regarding your concern 
about lost settings or data. I don't see any settings lost even when the 
MPower goes completely flat.
Mine resets each time I try a calibration and still, I have not lost any 
settings nor have I lost any data. I want those who read this message to be 
absolutely clear on this point.
I saw those messages about microphone settings being lost and such, but I 
am here to say that mine is exactly where I left it at 48 db. I have about 
20 mb of files on mine and nothing has ever been lost nor gotten corrupted.
I charged mine to 100 percent this morning, read for around 15 minutes then 
turned it on to check something. I am at 96 percent. I find that if I use 
the modem, bluetooth transceiver or USB port, my percentage tends to drop a 
bit faster.But these processors are faster than in the bn classic.
We could be dealing with nothing more than a bad battery. We'll have to 
wait to see what the engineers find out from the information we have
submitted.
I can tell you that when mine was discharging yesterday that it took over 
nine hours for it to go flat.
I still would not give up this unit and go back to a bn classic for any 
reason and those who are waiting for a transplant have nothing but good 
times to look forard to with their new MPowers.
If they are not absolutely impressed, I want to know why<grin>.

At 8/17/2005, you wrote:

>Paul,
>
>Again I'm having similar experience in that, after our first calibration
>and recharge and the power unit was unplugged, the mPower reported 100%
>charged yesterday.  I turned off and didn't use it for just 3-4 hours
>and, when turned on again, the percentage report was only 90%.
>
>I accept Jonathan's statement that there are only a few people having a
>problem, but I'd like to make the observation that, had I been given
>very clear instruction at the beginning from UK's Technical Support of
>all I had to do (including running the BN down to 90% before trying to
>calibrate, I would have succeeded in carrying out the needed calibration
>much earlier.  As it was, despite the fact that I made it very clear it
>was an mPower, the instructions I was given did not work and were
>probably for earlier models.  I reiterate here, my main concern is now,
>having had to recalibrate at this early stage, what is going to be the
>battery's life expectancy (bottom line:  will we perhaps end up having
>to shell out to return the BN for a new battery early than 18 months'
>time).
>
>Short battery cycles and the need to reset a number of items as a result
>of the battery getting too low was one of the big reasons why Mike
>decided to abandon the PacMate and go for mPower.  (I would very much
>like to do the same, if and when funds allow.)  I appreciate that we
>don't lose data and it would seem there are few settings that are thrown
>out when the mPower battery suddenly ceases but, once we are using it
>full-time, we would not want to run the risk of losing important data
>because of no warning received of "battery low" or "critical".
>
>I'm delighted to see that we appear to have much better support with the
>mPower, from the mailing list point of view anyway, and I very much
>welcome the questionnaire sent out by Dean.
>
>The last thing I want to do is to put someone off buying an mPower.  I
>say it again "We're really pleased with the mPower and won't let it out
>of our hands unless absolutely necessary;  so now I'm not intending to
>say any more on the list about these battery issues, so long as we get
>the support and help off list that we require.  I am confident that we
>will!
>
>
>--
>Carol
>[EMAIL PROTECTED]
>
>
>
>-----Original Message-----
>From: [EMAIL PROTECTED]
>[mailto:[EMAIL PROTECTED] On Behalf Of Paul
>Henrichsen
>Sent: Thursday, August 18, 2005 1:11 AM
>To: Braillenote List
>Subject: RE: [Braillenote] problem calibrating the battery
>
>
>Hi, John. I used bluetooth a bit on Sunday and Monday as I was trying to
>
>get it work with a verizon phone and went down to 75. I then read for an
>
>hour and went down to 66.
>Sometimes, I will drop more than five points in a day doing nothing. At
>8/16/2005, you wrote:
>
> >Hi Paul,
> >     The battery goes shortly after ten percent or, maybe, around five.
>
> >Yes, PC cards and such Definitely makes a difference. I used mine
> >continuously for just under three hours with only a brief use of a card
>
> >to back up data and went from 43 percent to just under 20.  If I had
> >used my wireless card, I'd bet I would be recharging the unit now.
> >
> >Take Care
> >
> >
> >John D. Panarese
> >Managing Director
> >Technologies for the Visually Impaired, Inc.
> >9 Nolan Court
> >Hauppauge, NY 11788
> >Tel/Fax, (631) 724-4479
> >Email, [EMAIL PROTECTED]
> >Internet, http://www.tvi-web.com
> >
> >AUTHORIZED DISTRIBUTORS FOR PORTSET SYSTEMS LTD, COMPSOLUTIONS VA,
> >PREMIER ASSISTIVE TECHNOLOGIES, INDEX, PAPENMEIER, REPRO-TRONICS,
> >PULSEDATA, DUXBURY, DANCING DOTS, ROBOTRON, AND OTHER PRODUCTS FOR THE
> >BLIND AND VISUALLY IMPAIRED
> >
> >-----Original Message-----
> >From: [EMAIL PROTECTED]
> >[mailto:[EMAIL PROTECTED] On Behalf Of Paul
> >Henrichsen
> >Sent: Tuesday, August 16, 2005 6:56 PM
> >To: Braillenote List
> >Subject: RE: [Braillenote] problem calibrating the battery
> >
> >Hi. John. I think that is something in the manual from the old days
> >that was never corrected. Even with the bn with the newer motherboard,
> >you would never get 20 hours. The board used more power than the older
> >ones. I hear the older boards could get 20 hours, but not the new ones
> >and certainly not the MPower. I suppose humanware should correct this
> >little oversight in the manual. I also saw a line in chapter 13 that
> >went nowhere. It was half a sentence and then it went to the next
> >section. At what point below ten percent does your battery die? Last
> >time, mine died at around nine percent. Granted, I used the modem once,
>
> >but that was it. I was playing with bluetooth last night trying to test
>
> >some verizon phones and then I read for an hour. I went from 75 to 59
> >when I looked at it this morning. Before using bluetooth, I think I was
>
> >at 89; so that short time of using bluetooth repeatedly dropped it from
>
> >89 to 75 within an hour or so of noncontinuous use.
> >Peripherals really seem to drain the battery quickly.
> >At 8/15/2005, you wrote:
> >
> > >     Just out of curiosity, how much battery life should one expect
> > >from a BN mower?  The manual suggests twenty hours, but I do not
> > >foresee this, even without using cards and external drives.  Am I
> > >correct in assuming that it's more like 10 or 12 hours or is my
> > >battery already messed up?  I've  used it from 100 percent to under
> > >ten three times and granted that I have used a PC card and wireless
> > >card at times, my estimations have been around the 10 to 12 hour
> > >range in total life.
> > >
> > >
> > >Thanks
> > >
> > >
> > >
> > >John D. Panarese
> > >Managing Director
> > >Technologies for the Visually Impaired, Inc.
> > >9 Nolan Court
> > >Hauppauge, NY 11788
> > >Tel/Fax, (631) 724-4479
> > >Email, [EMAIL PROTECTED]
> > >Internet, http://www.tvi-web.com
> > >
> > >AUTHORIZED DISTRIBUTORS FOR PORTSET SYSTEMS LTD, COMPSOLUTIONS VA,
> > >PREMIER ASSISTIVE TECHNOLOGIES, INDEX, PAPENMEIER, REPRO-TRONICS,
> > >PULSEDATA, DUXBURY, DANCING DOTS, ROBOTRON, AND OTHER PRODUCTS FOR
> > >THE BLIND AND VISUALLY IMPAIRED
> > >
> > >-----Original Message-----
> > >From: [EMAIL PROTECTED]
> > >[mailto:[EMAIL PROTECTED] On Behalf Of Paul
> > >Henrichsen
> > >Sent: Monday, August 15, 2005 7:38 PM
> > >To: Braillenote List
> > >Subject: RE: [Braillenote] problem calibrating the battery
> > >
> > >Hi, Carol. I agree. Probably not worth sending the unit in. Just more
>
> > >of an annoyance. I still can get it charged to 100 percent and as
> > >long as you know the battery dies at just under ten percent, you know
>
> > >what to
> >expect.
> > >Also,
> > >losing that ten percent means that you will not get 10 to 12 hours of
>
> > >use out of an MPower. Again, not a big deal as long as you are aware
> > >of it. It just means you have to charge up more often. It would be
> > >nice if these guys would come out with a car charger or some kind of
> > >external battery charger. At 8/15/2005, you wrote:
> > >
> > > >Yes, we definitely had some trouble plugging in and getting going
> > > >again. I'll keep you posted and probably the list as well.
> > > >
> > > >I think it may be a hardware/software issue perhaps but not
> > > >something which can necessarily be repaired even if you send your
> > > >unit in. We're not planning to send ours unless we're convinced the
>
> > > >battery isn't up to scratch and we're not getting anything like
> > > >what we should
> >with it.
> > > >
> > > >
> > > >--
> > > >Carol
> > > >[EMAIL PROTECTED]
> > > >
> > > >
> > > >
> > > >-----Original Message-----
> > > >From: [EMAIL PROTECTED]
> > > >[mailto:[EMAIL PROTECTED] On Behalf Of Paul
> > > >Henrichsen
> > > >Sent: Monday, August 15, 2005 4:50 AM
> > > >To: Braillenote List
> > > >Subject: RE: [Braillenote] problem calibrating the battery
> > > >
> > > >
> > > >Hi, Carol. I assume you have seen my last message by this time.
> > > >Battery percentage reading on the MPower seems to be quirky at
> > > >best. It does charge, but sometimes, for no reason that I can think
>
> > > >of, it just stops aat some point. You need to unplug the AC adapter
>
> > > >and plug it back in again and even then, it might stop somewhere
> > > >else. Plug in enough, and eventually,
> > > >
> > > >you will get to 100 percent. I don't know if this is a software or
> > > >hardware problem or if I should send it in for repair or not. I
> > > >have only had it for a month and that is why I want to talk with
> > > >other MPower users, off list if need be, to see if they notice this
>
> > > >as well. At 8/13/2005, you wrote:
> > > >
> > > > >Paul,
> > > > >
> > > > >I'm not sure if my last message got through so (everyone) forgive
>
> > > > >me if
> > > >
> > > > >this is a sort of duplication.
> > > > >
> > > > >Interesting.  We've been having similar problems with the mPower
> > > > >and, although it now seems to be giving us a correct battery
> > > > >reading and we haven't (after all) actually needed to try the
> > > > >calibration, we certainly have had to do that "big reset" for
> > > > >something, which appeared
> > > >
> > > > >to us, fairly minor at the time.
> > > > >
> > > > >Humanware, I'll watch this one closely and give feedback if I
> > > > >can.
> > > > >
> > > > >
> > > > >--
> > > > >Carol
> > > > >[EMAIL PROTECTED]
> > > > >
> > > > >
> > > > >
> > > > >-----Original Message-----
> > > > >From: [EMAIL PROTECTED]
> > > > >[mailto:[EMAIL PROTECTED] On Behalf Of Paul
>
> > > > >Henrichsen
> > > > >Sent: Saturday, August 13, 2005 12:18 AM
> > > > >To: Braillenote List
> > > > >Subject: Re: [Braillenote] problem calibrating the battery
> > > > >
> > > > >
> > > > >Thanks, Don. I will try that. I talked with Chris at humanware
> > > > >and he was surprised as well. I also had quite a scare today with
>
> > > > >my
> >MPower.
> > > > >I
> > > >
> > > > >had it
> > > > >down to nine percent last night. I thought I would turn it on
> > > > >today and it would drop the customary five percent. I was
> > > > >surprised to find it was still at nine percent. I played with
> > > > >menus, moved something to a flash card, etc, for a while in an
> > > > >effort to get it to drop, It dropped ti eight
> > > >percent.
> > > > >I
> > > > >decided to try loading a large book with the book reader. During
> > > > >the loading, the MPower died. I plugged it in and tried a reset
> > > > >after about 15
> > > > >seconds. Nothing happened. I tried this for the next hour and
> > > > >still, nothing happened.
> > > > >Chris from humanware told me the secret and got me back up. I was
> > > > >sure
> > > >I
> > > > >
> > > > >had to send it in and was talking to tech support to get an RMA
> > > > >number.
> > > >
> > > > >What I had to do is to press reset and record at the same time.
> > > > >This brought the unit back up. It was still plugged in and was at
>
> > > > >93 percent. In no time, it was at 99 percent and working again,
> > > > >but what a
> > > >
> > > > >scare! At 8/12/2005, you wrote:
> > > > >
> > > > > >Hi Paul,
> > > > > >
> > > > > >The problem probably is that at that high of a level, the
> > > > > >battery is trickle charging.
> > > > > >
> > > > > >Try discharging the battery to something under 90 percent and
> > > > > >then start the cycle.
> > > > > >
> > > > > >It should first charge the rest of the way which won't take
> > > > > >long and then the discharge should start.
> > > > > >
> > > > > >I think it needs to charge before discharging to accurately
> > > > > >determine
> > > >
> > > > > >the point where the battery is fully charged as part of the
> > > > > >overall calibration process.
> > > > > >
> > > > > >It won't hurt a thing to do this.
> > > > > >
> > > > > >Don
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >___
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> > > > >
> > > > >
> > > > >
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