Hi Jose, firstly, please only send your questions once. there is nothing 
to be gained from posting the same question over and over. Someone who has 
an answer for you will reply as soon as they can.

The most reliable way to enter the pound sign is to enter the phone number 
in computer Braille. Press backspace with 0 at the beginning of the 
number, then type your numbers in the lower, and dots 3-4-5-6 for the 
pound sign.
Jonathan Mosen
BrailleNote Product Marketing Manager
HumanWare

DDI: +1-925-566-9265
http://www.humanware.com
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