Dear Terry,

First, I'vemade itmy lbusiness to try to keep up with technology that can make 
coping with being deaf-blind easier and less isolating. Over thew years, I've 
worked as a teacher, public affirs rep, coordinator of a state program for 
deaf-blind and as a rehab counselor.
  I began  using a coputer in 1986, when things were much simpler!  Of course, 
the braille displa technology wasn't too hot then.
I worked as a Rehab Counselor for the Deaf from 1996 until 2002. Frankly, I'd 
still be working if the State hadn't changed their computer system and made it 
impossible for me to do my paperwork any longer. (Ironically, last year, due to 
complaints filed with EEO, the Dpt. of Rehab provided all blind employees a 
laptop and the privilege of doing everything in Windows, instead of through the 
sight-dependnent system.)
I was using braille displays from Humanwre, starting in 1991; and, going to NFB 
Conventions, most years, since 1983.  I became friends with some Humanware 
staff, including Jim Halliday. In 2002, Larry Lake did a workshop on the Bn at 
the Convention. I was the first one to buy one the next day.
As you can see, I love my BN and had the Transplant done. I'd do a lot more 
with my M-Power, if I had the Manual in braille. Like you, I find learning new 
tasks to be a royal Pain in the butt without written information. You can rst 
assured that I will be contacting Roger Behm. I'd gladly pay more for the 
manual than those for  whom he did the Transplant. (My Bn had a dead Flash Disk 
when it went in to Humanware, meaning the decision to  Transplant occurred 
while it was in the shop.)
Terry, I was fascinated to read that you work for NIH.  I hope you don't mind 
my askingWhat exactly your job involves?
Do you belong to NFB?  If so, do you go to National Conventions?
BTW:  Although Carol made some points, I felt her comments were negative and a 
little off.  What I mean is that  I have used TDD software on a computer to 
make telephone calls.  Deane Blazie devleoped a software Program for the 
Braille Lite upon which  Freedom Scientific has built.  Basically, the defining 
 factorsare software and  an external  modem from Ultratech, located in WI.
I actually sent Jim Halliday one of the Modems and the software about 8-years 
ago. Pulsedata wasn't interested in pursuing it. (To be honest, there is no 
well-known TDD company out of NZ, so I doubt the developers at Pulsedata know 
much of value on this subject.)
 Currently, with a Pc one can use the Relay Internet service to make telephone 
calls. Since I don't have a PC, that isn't an option. Furthermore, I'm not 
alone in relying on an BN, because, all told, it is less expensive, and far 
less frustrating than a PC  with screenreader softwareand  braille display. 
(You may have noticed that there is no hard-copy braille manual for 
screen-readers either. (I did have the Cmmmand Summary from NBP for Eudora 
though.)
Well, I'll close for now.  I have surgery in a few weeks and need to  get 
everything organized here.
Take care Terry and thanks for writing and for caring.
Yours in friendship,
KC

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