Hi Richard, no firm promises, but it is something we are actively 
investigating to possibly include in the next release.

Jonathan Mosen
BrailleNote Product Marketing Manager
HumanWare

DDI: +1-925-566-9265
http://www.humanware.com



"Richard Hutcheson" <[EMAIL PROTECTED]> 
Sent by: [EMAIL PROTECTED]
09/02/2006 09:04 p.m.
Please respond to
Richard Hutcheson <[EMAIL PROTECTED]>; Please respond to
Braillenote List <[email protected]>


To
"Braillenote List" <[email protected]>
cc

Subject
Re: [Braillenote] A Call for Better Keyword Support and other things






Jonathan, a while back you mentioned a function which possibly could 
reduce 
mistyping errors on a BT. I have in mind a keystroke which would turn off 
chord commands typed accidentally on the keyboard when typing quickly. Any 

thing come of this idea? I find it is one of my most troublesome problems 
when taking notes at a meeting. Thanks.
Richard Hutcheson
387 Savage Farm Drive
Ithaca, NY 14850
[EMAIL PROTECTED]

----- Original Message ----- 
From: <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Monday, February 06, 2006 2:32 PM
Subject: Re: [Braillenote] A Call for Better Keyword Support and other 
things


> Hi Tom, and thanks for your great feedback. In this message, I'm going 
to
> attempt to reply to your points as well as the points made by others in
> reply to your original message.
>
> The issues you raise regarding Word support are issues which concern us
> greatly as well. KeySoft 6.11 made some strides to improving the
> situation. Prior to KeySoft 6.11, we did not support files created in 
Word
> beyond 2000. Now, we support all versions of Word. that said, there are
> characteristics that cause the Word converter to fall over and crash not
> very gracefully, irrespective of Word version. These include the use of
> formatting such as tables and bullet points. This isn't a satisfactory
> situation to us either, and I have in fact authorised funding for a
> project to research fixes to this issue.
>
> One of the issues we face is that we as blind people use our 
BrailleNotes
> quite differently from how many sighted people use their PDAs. A PDA for
> the sighted has a small screen, and it's not common for people to do 
very
> complex editing in that environment. For this reason, it may be that the
> conversion utilities available to us as part of what comes with Windows 
CE
> need to be replaced with a third party product that will offer much more
> advanced Word support. We're actively investigating this now, but at 
this
> stage it's too early to give any kind of indication as to when you might
> see the results of this. However, this is one of the nice things about
> KeySoft. We can take the bits of Microsoft code that work for us, and
> replace others that offer more functionality. We've done this for 
example
> in the case of our Media player which streams more formats than Pocket
> WindowsMedia Player, and with our Download Manager.
>
> I would have to take issue with those who have described the feature set
> of KeySoft 7 as fluff. BrailleNote and VoiceNote mPower is now the only
> portable product in the market offering you a choice of speech engine. 
We
> have a powerful database manager already being used to assist people 
with
> everything from running their businesses to cataloguing home inventory.
> The fraction functions in the calculator are a big feature for students.
> While much as been made of the games, keep in mind that a huge number of
> BrailleNotes find their way to the education sector. The text adventures
> assist with literacy because they encourage kids to use the machine 
more.
> They also assist with orientation, because most of these games use 
compass
> directions, teaching blind children to retrace their steps and assisting
> them to develop a sense of spatial awareness. And yes, they're also good
> fun. The changes to Bluetooth are particularly huge in the education
> market because of the visual display functionality. The FM radio is
> consistent with our intent, over time, to have the BrailleNote replace 
as
> many of those other devices you have to carry around with you as a blind
> person who travels.
>
> All that being said, you'll get no argument from me about the 
substantive
> issue you raise, and we are certainly actively working on the issue.
>
> Jonathan Mosen
> BrailleNote Product Marketing Manager
> HumanWare
>
> DDI: +1-925-566-9265
> http://www.humanware.com
>
>
>
> "Tom Lange" <[EMAIL PROTECTED]>
> Sent by: [EMAIL PROTECTED]
> 03/02/2006 02:57 p.m.
> Please respond to
> Braillenote List <[email protected]>
>
>
> To
> "Braillenote List" <[email protected]>
> cc
>
> Subject
> [Braillenote] A Call for Better Keyword Support and other things
>
>
>
>
>
>
> Hi list and Humanware support staff,
>
> There are times when I have to vent and get something off my chest, and
> this
> is one of them.
>
> Today I encountered two problems with a Word document that I downloaded
> from
> the Project Assist web site in connection with a course that I'm taking.
>
> First, after downloading the document to my PC and transferring it to a 
BN
> Classic running Keysoft 6.11 build 26, I attempted to open the file in
> Keyword, at which time I got the "review options?" prompt. So far, so
> good,
> but when I pressed Enter on that prompt I was told that the file was not 
a
> recognized Word document.  I re-saved the file on the PC as a Word 97
> file,
> transferred that one, opened  it and it worked fine.  As it turns out, I
> couldn't open the original file until I did a 1-2-3 reset, then all was
> well.  However, that led to a second problem.
>
> The Word file in question contained a number of web addresses which I
> needed
> to visit in order to complete a class assignment.  Though I could see 
them
> quite clearly when viewing the Word file on the PC, they were omitted
> entirely from the document when viewing it in Keyweb. I was unaware that
> Keyweb wouldn't display embedded hyperlink fields in a Word document, 
so,
> frankly, I was a little surprised, and, a tad bit annoyed.
> My Braille Note is on its way back to me, having been upgraded to an
> MPower
> which should be running Keysoft 7, and I'm really excited about that.
> Having
> heard about all the neat functionality built into Keysoft 7 and the 
MPower
> platform, I can't wait to take the unit for a spin.
>
> However, I need to reiterate and expound on something that I've been
> saying
> for a long, long time. Humanware development managers have been very
> responsive to the needs and wants of the customers, and I extend a 
hearty
> thumbs-up for their efforts thus far to enhance the functionality of the
> product offering.  Many folks, myself included,  asked for a faster
> hardware
> platform and got it, a newer version of Windows CE and got it.  Folks
> asked
> for enhanced media player support, streaming audio, database
> functionality,
> and the list goes on, and all of that is here now, and that's great!
>
> But what about the long-standing issues that still need to be addressed?
> Humanware needs to recognize and remember that there's a significant
> percentage of folks within the user population who, like myself, use the
> Braille Note for education and business as well as pleasure on a
> day-to-day
> basis, so special consideration must be given to ensuring that those
> applications that can be used for education and business have the best
> possible support that the platform will offer.  This means that Keyword,
> for
> example, needs to be able to handle any Word document version that's
> thrown
> at it, and that in the interest of being fully and seamlessly integrated
> into education and business-related activity, it needs to, among other
> things,  be able to handle fancier formatting such as tables without
> crashing and handle markup such as embedded hyperlinks without omitting
> the
> associated information.  It also means that those memory glitches which
> cause critical documents to mysteriously disappear into the bit bucket
> need
> to be isolated and dealt with in no uncertain terms.  Yeah, I ran across
> that one a couple of weeks ago and let me tell ya, folks, re-creating my
> data wasn't much fun.
>
> These issues still haven't been fully addressed in years, and it's 
become
> apparent that those of us who are concerned about them just haven't 
"made
> enough noise" by submitting formal requests to Humanware development or
> the
> support team.  So I urge  those who feel as I do, stand up and be 
counted.
> Voice your concerns on the list yet again, and write to Humanware 
support
> directly as I'm doing at this very moment, so that Humanware development
> managers can see the numbers and know that we're out here clamoring for
> resolution of these issues.
>
> Okay, time to get off my soapbox.  No flames, please. See y'all later.
>
> Tom
>
>
>
>
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