That's a serious bug, and I hope before I purchase my unit this bug is fixed. You shouldn't have to remove flash memory cards.
--Daveed--At 11:27 PM 2/24/2006, you wrote:

This is Joseph. There has been a lot of talks aout removing devices for
sometime now. It is generally recommended that you remove devices.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of linda paul
Sent: Friday, February 24, 2006 9:29 PM
To: Braillenote List
Subject: Re: [Braillenote] thanks


Hi Kevin and all,
I have a question in response to your information.  I am one of the few who
panicked when I heard about the m Power crashing today.  I was and maybe
still am, very serious about purchasing it.  Do you mean that for example,
when turning off the Braille Note you should remove your compact flash card.
I have my books from bookshare on it.  I now have the classic, and have
never removed the card.  Also, when you say you lose files, do you also lose
your address book, e-mails, and key word files.  I am not at all computer
savoy, that is why I use the Braille Note and Braille and Speak.  Thanks.
Linda Paul

> ----- Original Message -----
>From: "Kevin Chao" <[EMAIL PROTECTED]
>To: "Braillenote List" <[email protected]
>Date: Fri, 24 Feb 2006 21:13:06 -0800
>Subject: Re: [Braillenote] thanks

>This is Kevin over here i would just like to add some of my thoughts on
>this issue of losing data on a mPower, classic, or a pc.  The bottom
>line is that they're all computers and they wil behave like computers
>and crashing, losing data, and just other things that occur with
>computers currently.  So my opinion of keeping all of your data safe is
>to back it up consistently onto cards such as pc, cards, sd cards,
>thumb drives, and , other external medias.  Then after you backed up
>your files onto those cards, remember to remove them when powering off
>and on and dont put them into the slots or ports available until the
>unit is on to make sure that you are doing every thing precisely, and
>making it very very minimal to lose any type of data. And one last
>thing when writing a long document or any type of document make sure
>that you save periodically, this will help because in case your unit
>crashes you will lose very few data. Well i hope that this will help a
>few people out there We just have to keep in mind that these things are
>computer and will behave like them, until some major improvement comes
>along with the way data is managed and stored. Kevin
>----- Original Message -----
>From: "Sarah Cranston" <[EMAIL PROTECTED]
>To: "Braillenote List" <[email protected]
>Sent: Friday, February 24, 2006 8:55 PM
>Subject: re: [Braillenote] thanks


>> Hi Sammie and All,

>> I want to weigh in on the issue of losing files, since I was one of
>> the ones who posted the original messages on the subject, even though
>> I knew better.  Yes, I have lost files recently from my mPower.  I
>> have also lost files from my BN when it was a classic, as well as
>> from my desktop PC.  I can't stress enough that this is not an mPower
>> issue, as far as I am personally aware.  To answer your question
>> directly, Sammie, taking out your CF card will almost certainly keep
>> your data safe.  I say almost because, with computers, you just never
>> know, sometimes you lose data no matter what you do.  I have no
>> reason to believe, just because a few of us posted about very strange
>> BN behavior, that the mPower is predisposed to lose data.  So no, I
>> wouldn't worry about your new mPower eating your data, it probably
>> won't happen.  Backup constantly just in case, but know that, in the
>> opinion of this end-user, HW has done and continues to do, the best
>> they can to see that these unfortunate things don't happen.  I hope I
>> helped to put things in at least some perspective.

>>> ----- Original Message -----
>>>From: Sammie Clay <[EMAIL PROTECTED]
>>>To: Write Humanware <[email protected]
>>>Date: Fri, 24 Feb 2006 22:50:19 -0500
>>>Subject: [Braillenote] thanks


>>>Hello list,
>>>   To everyone who responded to my questions about losing files, I
>>>wish to thank you for doing so.  However, nobody answered my
>>>questions.  I am aware that currently we are forced to live with this
>>>problem after our upgrade or purchase to a new MPower, but I'd like
>>>to know why.  This technology is not cheap, and many of us are
>>>required to mortgage something to obtain it, so I believe that any
>>>marketed improvement should perform at least as well as the device it
>>>replaced.
>>>   I'm still interested in getting answers to my original questions
>>>about reset issues if your device freezes and you must perform a
>>>reset without returning to Main Menu.
>>>   Since I haven't received my MPower yet, I don't know whether this
>>>problem will affect me or not.  If I'm not affected, then my
>>>questions are moot, But in case I am affected, and for those who are
>>>affected now, I think the questions deserve more than just a "We'll
>>>just have to live with it"  answer.
>>>   Forgive me, but I don't know Joseph Lee, is he a Humanware
>>>engineer, vendor, or stockholder, or does he obtain the knowledge he
>>>gives about these products from the User's manual? I am not saying
>>>that he does not have actual, first hand knowledge and professional
>>>experience about what he says, but if my new transplant loses data,
>>>Joseph Lee nor the people telling me I have to live with it are out
>>>of anything.  I however don't have my data, which is the reason I
>>>have this wonderful product in the first place.
>>>   With all that said, I like my BrailleNote, and don't want any
>>>other company's product to replace it.  I just want it to work at
>>>least as well as my 6.11 did.  And please don't recommend that I
>>>get a desktop, laptop, or notebook computer.  I can't use the
>>>QWERTY keyboard, and therefore, don't know how to use a computer.
>>>This very expensive device is what I have, what I want, and I
>>>need it working properly.
>>>   If this is off-topic, I apologize, but I believe that my
>>>original message was on-topic and still deserves an answer, not
>>>platitudes.



>>>Sammie Clay


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