Hello Jean, A complete discharge is, as you say, letting the battery run down so that the BrailleNote shuts down, after the battery low and finally, critical messages.
Regards, Dean Jackson Humanware Christchurch New Zealand. ----- Original Message ----- From: "Jean Menzies" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Tuesday, February 28, 2006 5:32 AM Subject: Re: [Braillenote] Battery cycles So, Dean, when you say completely discharge the battery, do you mean run the BN until it actually shuts offf? I typically plug it in when I get the low battery warning. Previously, if I let it go down to the point of the unit shutting down, I had to perform a system reset to get it back up and running. What constitutes a complete discharge? Jean ----- Original Message ----- From: "Dean Jackson" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Sunday, February 26, 2006 7:12 PM Subject: Re: [Braillenote] Battery cycles > > Hello Stacey, > > This number normally gets reset when the battery gauge is recalibrated. > This should occur with normal use, that is to say that if a person > completely charges and discharges the battery a few times in a row, it > should calibrate without the need to use the support information mode. > > Regards, > > Dean Jackson > BrailleNote Product Specialist > Humanware > 11 Mary Muller Drive > Christchurch > new Zealand > DDI: +64 3 940 2265 > Fax: +64-3-384 4933 > Email: > [EMAIL PROTECTED] > Internet: > www.humanware.com > Skype: > pulsedata-support-nz__________________________ > ----- Original Message ----- > From: "Stacey Robinson" <[EMAIL PROTECTED]> > To: "Braillenote List" <[email protected]> > Sent: Monday, February 27, 2006 11:19 AM > Subject: [Braillenote] Battery cycles > > >> Hi Dean or Jonathan, >> >> Can you explain to me something about battery cycles? Mine is at >> 24, and I haven't had to recalibrate my battery yet. I usually >> run it flat. Do these battery cycles ever go back to one or do >> they just keep going up. I use a vnqt mpower. >> Thanks, >> Stacey and Amigo >> >> >> > ----- Original Message ----- >> >From: "Dean Jackson" <[EMAIL PROTECTED] >> >To: "Braillenote List" <[email protected] >> >Date: Mon, 27 Feb 2006 05:36:57 +1300 >> >Subject: Re: [Braillenote] losing files >> >> >> >Hello Sammie, >> >> >Firstly, I would stress to you that this issue appears to be by >> far, a >> >problem in the cases of a small minority of BraillNote users. >> This comment >> >should not be interpreted as undermining the seriousness of the >> situation or >> >the problem itself as we take any data loss seriously and log it >> in our bug >> >tracking database, attaching a critical flag to such problems >> accordingly. >> >> >Speaking to this problem as a BrailleNote user myself, I can tell >> you that I >> >often let the battery run down completely in order to perform >> complete >> >battery cycles and I haven't lost any contents on the flashdisk >> to date. I >> >understand that this is when data seems to be disappearing, >> again, in a few >> >cases. To date, we have, to my knowledge, not seen this issue >> manifest >> >itself on any of our technical support phone queues. >> >> >Jonathan has alerted the BrailleNote Development team to this >> issue and once >> >it has been researched further, we will be able to provide an >> explanation as >> >to the problem. >> >> >Removing a compactflash card will prevent any Windows CE >> formatting that >> >might take place at startup. This formatting occurs if the disk >> scanning of >> >external devices, which occurs when Windows boots, finds a drive >> in an >> >unusable state. >> >> >In the event that all data on the flashdisk went South, as is >> being reported >> >happens, you would lose the contents of all your databases, >> including email. >> >> >Regards, >> >> >Dean Jackson >> >Humanware >> >Christchurch >> >New Zealand. >> >> >----- Original Message ----- >> >From: "Sammie Clay" <[EMAIL PROTECTED] >> >To: "Write Humanware" <[email protected] >> >Sent: Saturday, February 25, 2006 3:29 PM >> >Subject: [Braillenote] losing files >> >> >> >> >hello Dean, Jonathan, and List, >> > For the past two days, I've read about losing files. This >> >problem concerns me greatly. I just sent my BrailleNote to >> >Humanware California to be upgraded to the MPower and have a few >> >questions that perhaps someone can answer about files lost. >> >1. If your device freezes and you can't go to Main Menu without >> >resetting, can't you remove your compact flash card to keep the >> >information on it from being erased? I understand that you will >> >lose any thing you are creating or editing, but if removing the >> >card is possible, it won't get reformatted, will it? >> >2. Will this reset erase all the messages in your E-Mail files >> >and folders if the device reformats? >> >3. is the Humanware staff, (tech support, repair, and engineers) >> >working to resolve this problem? On limited incomes, it is >> >depressing to finally be able to afford an upgrade or a new >> >MPower, only to discover it doesn't perform the simple task of >> >saving what you have written as well as the classic did. >> >4. With the exception of what I create in my E-Mail folders, >> >everything I do is on a compact flash or storage card, and I'd >> >like to know why a machine reset reformats those cards or >> >external storage devices? >> > Thank you for any information you can provide on this subject. >> >> >> >Sammie Clay >> >> >> >___ >> >To leave the BrailleNote list, send a blank message to >> >[EMAIL PROTECTED] >> >To view the list archives or change your preferences, visit >> >http://list.humanware.com/mailman/listinfo/braillenote >> >> >> >> >-- >> >No virus found in this incoming message. >> >Checked by AVG Free Edition. >> >Version: 7.1.375 / Virus Database: 268.0.0/267 - Release Date: >> 2/22/2006 >> >> >> >> >___ >> >To leave the BrailleNote list, send a blank message to >> >[EMAIL PROTECTED] >> >To view the list archives or change your preferences, visit >> >http://list.humanware.com/mailman/listinfo/braillenote >> >> >> ___ >> To leave the BrailleNote list, send a blank message to >> [EMAIL PROTECTED] >> To view the list archives or change your preferences, visit >> http://list.humanware.com/mailman/listinfo/braillenote >> > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.375 / Virus Database: 268.1.0/269 - Release Date: 2/24/2006 ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
