This is Joseph. I response to Ray's 3rd problem: I think you have to tell Norton Personal Firewall to allow this connection. (From the Manual, it states: ActiveSync uses ports 990, 999, 5678, and 5679. I'm sure Dean would be able to clarify.). When connecting to ActiveSync, you need to connect the small connector to the Client USB port, not the host ports. There has been reports where some people on the list have reported that some CD cards won't work in the CF slot of the mPower. They say that it works on the right side slot with an adapter. I hope this information may help you.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Powers, Terry (NIH/OD/DEAS) [E] Sent: Monday, February 27, 2006 1:23 PM To: Braillenote List Subject: RE: [Braillenote] Three Problems That I Need Help With Sarah; Could Ray's problem be that he is using a cf card not a stamp sized card. When Roger transfered my files, he used the smaller card. Terry Powers -----Original Message----- From: Sarah Cranston [mailto:[EMAIL PROTECTED] Sent: Saturday, February 18, 2006 6:43 PM To: Braillenote List Subject: re: [Braillenote] Three Problems That I Need Help With Hi Ray, It's possible that you could be plugging the small end of the USB cable into the wrong port on the mPower. The client port, (the smallest USB port), is located just above the SD card slot, between the power jack and the compact flash slot. The other two USB ports are located on the other side of the serial port and are only meant to connect to thumb drives, hard drives, printers, and other USB peripherals. I don't know how to help with your other two problems, but I hope this helps with the USB thing. Sarah > ----- Original Message ----- >From: "Ray Campbell" <[EMAIL PROTECTED] >To: <[email protected] >Date: Sat, 18 Feb 2006 17:02:51 -0600 >Subject: [Braillenote] Three Problems That I Need Help With >Hi All: >My wife and I need your help and expertise with three problems. >1. My wife just received her new Voice Note M-Power running Keysoft 7. She >had a Voice Note classic running Keysoft 6.11. Since she had the Voice >Note, she did not send her classic in for a transplant, she just bought a >new unit per the advice of our Humanware distributor. She tried copying all >of her keyword files, NOT THE DATABASES, over to a Compact Flash card from >the classic, then inserting the Flash card into the M-Power to copy the >files from the card to the M-Power. The classic copied the files onto the >flash card no problem. The M-Power wouldn't recognize the flash card. It >seems, based on our trying several compact flash cards that any card which >has been used in the Voice Note classic won't be recognized by the M-Power. >Does the classic do something to the flash cards that causes this? What, if >anything can be done about it? I tried a normal reset on the M-Power, the >JKL reset and the FDS reset and it didn't fix this problem. >2. We tried hooking my wife's new Voice Note M-Power up to our PC using >Active Sync via USB connection. When we plugged the small end of her USB >cable into the M-Power, plugged the larger end into the PC and tried >connecting to Active Sync via USB, we got the sound that says it couldn't >connect. Active Sync version is 3.8 and it is set to allow USB connections. >We found, however, that the small end of the USB cable feels loose on the >M-Power no matter which way we plug it in; it wobbles around. In >comparison, the large end in the PC is tight and doesn't wobble. Therefore, >we think it's possible that the USB cable isn't making a connection on the >M-Power. Is there something we have to do with either a new cable or the >USB host ports on the M-Power before using them for the first time? >3. As I have reported to you earlier, my Braille note M-Power running >Keysoft 6.2 won't properly sync contact data from Microsoft Outlook XP to my >Address List. Again, what happens is that the database records are created >in the address list but no data is populated in them. I'm running Norton >Internet Security with Personal Firewall turned on. I'm also running >Windows XP Service Pack 2 and when I check Windows Firewall, it is set to >allow exceptions and has keysync marked as an exception. I'm using the PC >Keysync for Keysoft 6.2, and the M-Power which I am borrowing is running >6.2. We haven't tried my wife's Voice Note running Keysoft 7 yet; we want >to get mine working first. Again, I'm running Active Sync 3.8. Could there >be something in Norton Internet Security or Windows Firewall that is >blocking Keysync when it tries copying Outlook contact data to the address >list? I did try syncing after turning Personal Firewall off in Norton >Internet Security and it still didn't work. Also, I am connecting to Active >Sync via serial. Is there any settting in Outlook I need to check? >Thanks, any help on these problems will be appreciated. We plan to call >Tech Support about them on Monday but if we can get help from the mass of >brain power on this list this weekend, that would be appreciated. >*****All outgoing messages scanned using Norton Antivirus 2006***** >Ray Campbell >[EMAIL PROTECTED] >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
