Hi folks, I was told by my dealer and by the folks at Humanware, that the 7.0 update is installed in the machine. I was also told with the transplant data is still there when the machine is returned. Since I just got on the list, I hope this is so. I am sorry for the both of you, but I truly hose it was just a fluke. Linda Paul
> ----- Original Message ----- >From: "Rose Combs" <[EMAIL PROTECTED] >To: "'Braillenote List'" <[email protected] >Date: Sun, 12 Mar 2006 08:50:53 -0700 >Subject: RE: [Braillenote] My New Transplant Unit >Yes, I got my transplanted 32-cell back in mid February and had to install >the 7.0 update too. I was blocked from the list by something at the time so >I did not or could not comment. I had understood that if you transplanted >the (current) version of key soft would be installed. Well, it only took me >a few minutes to perform the update, but, the comments generated from >HumanWare in this regard are miss-leading. >I do hope customer support here in the U.S. and communications between the >various offices, (reference the updating of the upgrade database which is >done in N.Z. and not accessible for months) improve over this next year. >I love the product, I use it daily, and my only experience with a competitor >was at a conference nearly six years ago when their product did not even >work, the technology is wonderful, but the problems with the service and >communication are beginning to be a sad but obvious problem. I have at >least two people tell me recently that given the opportunity they would >switch based solely on service issues and to me this should not be an issue. >For your developers the product is wonderful, not crazy about the new >battery charging scheme but otherwise I like what I have. I just hope now >that I have my transplants done I don't have to deal with service for along >time. >Rose Combs >[EMAIL PROTECTED] >-----Original Message----- >From: [EMAIL PROTECTED] >[mailto:[EMAIL PROTECTED] On Behalf Of Nancy Ungar >Sent: Saturday, March 11, 2006 11:20 PM >To: [email protected] >Subject: [Braillenote] My New Transplant Unit >Hi. On March already paid, I received my unit back as a transplanted unit. >It seems pretty exciting, though they never included the 7.0 upgrade either >on my unit, or on the sd card I'd paid for. They said I had to request the >update I'd paid for, but they said they'd send it to me next week. I'd like >to suggest that when someone does a transplant, pays for the new Smsta >update and sends the darn unit in, the upgrade should be put on the unit >automatically! Why would I want 6.2 on there when I paid for an upgrade that >had been released a month ago? I'll put it on myself, but has anyone else >had this problem? Anyway, has anyone seen a small difference when you go to >options, Braille and change the Braille clarity from 5 to 9? It feels a >little clearer to me. Another thing. I'm sure I backed things up somewhere, >but I had to redo my planner, addressbook and e-mail configs which I'm >capable of doing. Tech support said they were supposed to transplant this >stuff to my new unit. I wish in a future update Humanware would have a way >for people to make a copy of something as they're backing it up, because >when you restore it, it's no longer backed up. You have to make another >copy of your own. Just a suggestion. The browser seems much faster, and I >was able to listen to Acb Radio a little bit. It's getting more exciting >all the time, and Jonathan really brings it to life when you're waiting on >hold for tech support. Well, thanks for reading. Nancy >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
