Hi Kathleen!
I don't know about reinstalling 7, because mine was installed at
the factory.
All the 456 reset will do is possibley ask you to reinstall the
time and date.
If you have some kind of patch, which is usually a fix-it for a
bug, you might need to reinstall it.
I don't think there are any patches for ks 7 yet, so if you have
that, all you would need to worry about is resetting the date and
time.
I did mine a couple of times, and it didn't even ask me. The
date and time were good.
Why is this?
Who knows! but hopefully, we will soon have some answers to our
very very very annoying problem!!
Keep on truckin!
Richard, hoping
----- Original Message -----
From: kathleen spear <[EMAIL PROTECTED]
To: Braillenote List <[email protected]
Date: Wed, 15 Mar 2006 02:44:14 -0800
Subject: re: [Braillenote] Problem with M-Power and DOwnloading
books(replytoRIchard)
Hi Richard,
You know, neither Bookshare or Humanware have replied to my
e-Mail on this issue! I sent messages to both Dean and Jonathan,
to no avail. (I'm surprised in not getting even an
acknowledgement.)
I tried reset. I'm uneasy about doing the jkl reset, because
someone, on this List, said when you use that reset, you need to
re-enter the "patch," and I don't know what that is! Meantime,
I did get the Sd card with the KS7.0 software.
Richard, and List, would it help to reinstall KS 7.0?
(Unlike you Richard, my problem doesn't start until the BOOKSHARE
book is on the M-Power and I'm asked for my password. I'm still
getting the message "invalid password!")
You have my sympathy! I hope Humanware will give you a break and
follow through to resolve both our porlbems.
Take care and hang-in there! (smile)
Kathleen
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