Does that only cover you for a year?
Gosh, 6 years and you have payed for your unit!
Terry Powers


-----Original Message-----
From: Alex Parks [mailto:[EMAIL PROTECTED]
Sent: Friday, March 17, 2006 3:51 PM
To: Braillenote List
Subject: RE: [Braillenote] problems with new transplant


As far as I remember, it is $500.  Some one correct me if I am 
wrong.  It is worth it, though, because anything that goes wrong 
will be fixed.
Alex

> ----- Original Message -----
>From: "Powers, Terry \(NIH/OD/DEAS\) [E]" 
<[EMAIL PROTECTED]
>To: "Braillenote List" <[email protected]
>Date: Fri, 17 Mar 2006 15:41:55 -0500
>Subject: RE: [Braillenote] problems with new transplant

>Hi Alex;
>After my one year warranty, how much is an extended one?
>Terry Powers


>-----Original Message-----
>From: Alex Parks [mailto:[EMAIL PROTECTED]
>Sent: Thursday, March 16, 2006 10:41 PM
>To: Braillenote List
>Subject: re: [Braillenote] problems with new transplant


>Hello,

>Sorry, but when I got my mPower, that exact thing happened to me.
>I had it for a week, the right side of the space bar got stuck.
>I got it back from repair, and five HOURS later, the same thing
>happened.  I got it back again, and the space bar is now tilted
>left instead of right.  I am under the impression that if I use
>the higher side, my key will not stick again.

>Sorry, again.  Trust me, I know how frustrating this can be.
>That is one nice thing about the mPowers, though: while it
>shouldn't have to be done because of this, you can plug in a USB
>QUERTY keyboard and use it like that, as long as the space bar
>does not touch its board contacts or whatever it uses.  Best
>thing to do is invest in an extended warranty: not only are fixes
>like this free, but you also get 2? free Braille display
>cleanings a year.

>Alex

>> ----- Original Message -----
>>From: "Philip Hall" <[EMAIL PROTECTED]
>>To: "braillenote" <[email protected]
>>Date: Thu, 16 Mar 2006 22:26:02 -0500
>>Subject: [Braillenote] problems with new transplant

>>Hi.  I am having a hardware problem with my new transplant.  the
>left side of
>>the spacebar seems to be stuck down, and the right side doesn't
>work
>>consistently.  I hope this doesn't mean I have to send it back
>already, I
>>have only had it a few weeks.

>>phil


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