Hi Sarah C.
I agree with you.
I'm sure they'll get the issue fixed soner or later.
Stacey and Amigo
----- Original Message -----
From: "Sarah Cranston" <[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Date: Thu, 23 Mar 2006 13:12:56 -0600
Subject: RE: [Braillenote] Incomplete download confirmed by
Bookshare.org
I would strongly urge everyone, including me, to wait for the
word from HW before reinstalling KS7 or taking any other major
action. I don't know if it would help, hurt, or not affect the
BN/VN downloading issue, so I'm very hesitant to go ahead with
this at this point. Just some more thoughts.
Sarah C
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of
Stacey
Robinson
Sent: Thursday, March 23, 2006 1:01 PM
To: Braillenote List
Subject: RE: [Braillenote] Incomplete download confirmed by
Bookshare.org
Hi Sara C.
I'm running ks 7 and I downloaded it. I'm using a vnqt mpower.
I'd be glad to try reinstalling ks 7, but I don't know how.
Stacey and Amigo
----- Original Message -----
From: "Sarah Cranston" <[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Date: Thu, 23 Mar 2006 11:07:06 -0600
Subject: RE: [Braillenote] Incomplete download confirmed by
Bookshare.org
Terry,
There are several people who upgraded by downloading the .bin
file, and at least one that I know of who is running a VoiceNote
mPower, so it's not limited to transplants. I don't know how
everyone's upgrades were installed, this sounds like something to
look into. Thanks for the questions and keep them coming. The
more information we have, the better.
Sarah C
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of
Powers,
Terry (NIH/OD/DEAS) [E]
Sent: Thursday, March 23, 2006 10:42 AM
To: Braillenote List
Subject: RE: [Braillenote] Incomplete download confirmed by
Bookshare.org
Hi Sarah;
Would it help if one person with this problem, who has 7.0 on
disk, would reload it to their machine and see if this clears the
problem. It could be a flaw in the down load, since it is not
effecting all machines. Just an idea.
Terry Powers
Could it also have something to do with whether you downloaded it
from the internet, disk or had HW put it on your machine. Is it
happening more with transplants or with new units?
Just a few things to think about to pin point the bug.
-----Original Message-----
From: Sarah Cranston [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 22, 2006 2:39 PM
To: [EMAIL PROTECTED]; Braillenote List
Subject: RE: [Braillenote] Incomplete download confirmed by
Bookshare.org
Hi Ann,
To answer one of your questions, there is no disconnect taking
place when files fail to download. I usually download while
connected to a wireless network. After I get the "failed to
download" message, I can go check my Email, and that downloads
just fine. I can also continue surfing the web without problems.
However, I cannot download another file until I perform a reset.
What's really got all of us confused and frustrated is that this
never happened until Keysoft 7. I've been downloading files,
both from BookShare and other sources, for quite some time now,
and never experienced anything like this until I did this latest
upgrade.
While I have you on the line, I'm trying like mad to find another
site, besides BookShare, that we all can use to test out this
problem. I tried Project Gutenberg. I was able to reproduce the
download problem, I downloaded one complete file and failed to
download the next. However, neither file would unzip when I
renamed them with a BKS extension and ran them through the Book
Reader. I got two different errors, go figure. <Smile> I did
post the URL to the site for downloading Interactive Fiction, but
there seems to be some hesitation on the part of list members to
experiment with this site. I have some questions about that, but
that's a discussion for another post. I have also experienced
the same downloading difficulties with sites where one can
download wave files, but that won't help KC and other deaf-blind
users, for obvious reasons.
Any thoughts and suggestions are greatly appreciated, and thanks
for trying to help us figure this out.
Sarah C
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Ann
K.
Parsons
Sent: Wednesday, March 22, 2006 12:02 PM
To: Braillenote List
Subject: RE: [Braillenote] Incomplete download confirmed by
Bookshare.org
Hi all,
This is a difficult week to get a hold of vendors because they're
all
at CSUN. I'd try next week.
If the problem isn't with bookshare, then must be in the BN?
Could
something in the BN be timing out somehow? I mean, if you're
downloading files, what happens is that the sender sends packets,
and
the receiver receives them. If there is a buffer in the
receiver's
machine, when it gets filled, there is a period of time when
packets
are stopped from being received. Could something be triggering a
"hang-up", a disconnect or something? I mean if you only get a
partial file, that means that the connection on one end or the
other
has broken for some reason. It sure is a puzzler.
Ann P.
--
Ann K. Parsons
email: [EMAIL PROTECTED]
WEB SITE: http://home.eznet.net/~akp
Skype: Putertutor
"All that is gold does not glitter.
Not all those who wander are lost." JRRT
___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
___
To leave the BrailleNote list, send a blank message to
[EMAIL PROTECTED]
To view the list archives or change your preferences, visit
http://list.humanware.com/mailman/listinfo/braillenote
