Actually I haven't had any problems downloading with the voicenote mpower. I
haven't tried anything with the transplant as we are having another much
more serious issue with it at present.
And I haven't upgraded the pk yet because I like the way it works better
with the gps with ks 6.01.
----- Original Message -----
From: "Sarah Cranston" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Sunday, April 02, 2006 10:17 AM
Subject: Re: the failing download issue, RE: [Braillenote] Bookshare
Hi Mary Ellen,
Have you tried downloading a few files from another website? I'm guessing
you'll get the same results with something like the HW downloads page or
the IF Archive. I get this result when attempting to download from pretty
much anywhere, so I'm confident it's not a BookShare problem.
Thanks
Sarah
----- Original Message -----
From: "Mary Ellen Earls" <[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Date: Sun, 2 Apr 2006 03:01:58 -0700
Subject: Re: the failing download issue, RE: [Braillenote]
Bookshare
I think this bookshare thing is on their end. I couldn't download
a book I
wanted yesterday on the mpower voice note and quite honestly had
downloaded
several books over the past 3 monthswithout any problem. so I
have a feeling
it might be a problem with the bookshare web site itself.
I wasn't even going to say anything about it because I was going
to contact
Peter Cially on Monday about my particular problem.
Mary Ellen Earls
----- Original Message -----
From: "Vicky Collins" <[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Sent: Saturday, April 01, 2006 10:31 PM
Subject: Re: the failing download issue, RE: [Braillenote]
Bookshare
Hi Joseph and All,
Well, I don't have a BookShare account yet, as I haven't gotten
around to
doing the paperwork to prove blindness. So, I hadn't done a lot
with the
downloading of files. However, in the few times I have tried,
I've most
often only gotten one file before getting some sort of error
message.
But,
anyway, here is what happened when I tried tonight.
I first tried with the PK. I went to the Humanware site and
found a file
to
download, and then checked the information mode info before
continuing.
It
told me program memory used 12,892K, allocated 20,084K. Storage
memory
used
1976K, allocated 20,080K. Total ram 40164K. Now, with this
being the PK,
I
downloaded a real small file, the MP3 introduction to KeySoft 7;
and,
after
I did this, the only value of those above that changed was the
program
memory used, changing to 12,948K. All the others stayed the
same as
before,
including the storage memory used and the total ram.
I then tried to download the conclusion MP3 for KeySoft 7. And,
it did
tell
me that the download was complete, followed by the words unknown
URL.
Then,
when once again going into the support information mode, the
program
memory
used was the only thing that had changed, going to 12,944K.
And, yes both
those files, the 535K and the 326K respectively, played just
fine on my
PK.
I next got out my mPower and first tried the same two downloads.
So,
before
I downloaded the introduction file, I was told that the program
memory
used
was 8,024K, and the amount allocated was 32,064K. I was further
told that
the storage memory used was 1,336K, while the amount allocated
was
32,064K.
The total ram was 64,128K. When the download of the
introduction file had
completed, once again, the program memory used was the only
thing that had
changed, changing to 8,040K.
Then, once again when downloading the conclusion MP3 file, I got
those
same
two messages, that the download was complete, and then the
unknown URL.
And, once again, the program memory was the only thing that had
changed,
changing to 8,028K.
Then, after I got that unknown URL message and checked the
information, I
couldn't do a thing but go back to another page. So, this time,
I decided
to download the Bluetooth MP3. The download did start, but then
I got the
failed to download message. And, when checking the support
information,
this time, both the program memory used, as well as the storage
memory
used
had changed, changing to 8,080K and 1,724K respectively.
But, this time after checking the support information, I was put
back on
the
same page where I had just been downloading. So, I decided to
try and
download the fractions MP3; but, this time, I got both the
failed to
download message, as well as the unknown URL one. And, once
again, both
the
program memory used and the storage memory used had changed,
changing to
8,128K and 2,112K respectively.
I didn't try to download anymore files, just exited KeyWeb.
Once again,
as
with the PK, the introduction and conclusion files played just
fine on my
mPower. As for the Bluetooth and fractions files, only part of
each of
those files played, with each starting at the beginning but not
finishing.
I got 376K of the Bluetooth file and 384K of the fractions one.
I
performed
the downloads on both units using my wireless connection, did a
regular
reset on each unit before I inserted the wireless card, and the
mPower I
have isn't a transplant unit.
----- Original Message -----
From: "Joseph Lee" <[EMAIL PROTECTED]
To: "'Braillenote List'" <[email protected]
Sent: Saturday, April 01, 2006 2:38 PM
Subject: RE: the failing download issue, RE: [Braillenote]
Bookshare
Dear list,
This is Joseph. A proof can be found if you go to the Support
information
mode. Go to Options menu and press space with i. Press space
with I again.
This will give you the state of RAM. When you monitor this value
overtime,
you'll notice that the memory usage has increased. This is
because KeySoft
and other programs use RAM for temporary storage. My statement
about RAM
shorage is that when IE (KeyWeb) downloads any file, it'll first
save it
on
the temporary loacaiotn, which happens to be RAM (actually RAM
stands for
Random-Access Memory. Read-Only Memory, or ROM, is a memory
where you
cannot
edit the information that is in there.). After it is saved, then
it will
copy it to the desired loaciton. My hypothesis is this: Because
any file
that are downloaded uses RAM (part of KeySoft System Disk) to
store
temporary copy, and there happens to be a lot of programs which
uses the
same memory space, then it might cause it to truncate. My guess
here is
that
after you download the first file from ANY site e.g. Bookshare,
and if the
memory usage has been signifacantly increased, then this might
cause the
second, or third file to be broken (it might fail to download).
I would
like
to suggest that: for folks who are experiencing this problem
would folow
this instructions:
1. Before downloading the file, go to support information mode
and press
space with I to check the memory value.
2. Download the file as you normally would.
3. Now, go back to support information mode and press space with
I again.
The memory value might have increased.
4. Download the sccond file. It might display the failure
message.
5. After this happens, go to support information mode for the
third time.
Press space with i. The memory value might have increased
signifacantly
(make sure you read the value carefully, especially storage
value).
I would like to apologize if my post has become long. I would
like to see
this problem be solved in the future.
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