Martha and others,
This is Joseph. The product key can be found at the SDW site (could somebody
post the url again?). If you have an mPower, you need to download the
product key onto an SD card. 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Loescher,
Martha
Sent: Tuesday, April 04, 2006 9:16 AM
To: Braillenote List
Subject: RE: [Braillenote] Help! Please!

I don't understand.  Where is it, and what should I do with it.  

Martha Loescher, Secretary
ODNR Division of Watercraft
2045 Morse Rd
Bldg A-3
Columbus OH  43229
Phone:  614-265-6774
Email:  [EMAIL PROTECTED]


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sarah
Cranston
Sent: Tuesday, April 04, 2006 12:17 PM
To: Braillenote List
Subject: RE: [Braillenote] Help! Please!


That's right.  Did you get your product key?


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Loescher,
Martha
Sent: Tuesday, April 04, 2006 11:07 AM
To: Braillenote List
Subject: RE: [Braillenote] Help! Please!


The SD card came with the BN itself -- attached to a paper identifying
itself.  I think it's in right -- with the ridges down?


Martha Loescher, Secretary
ODNR Division of Watercraft
2045 Morse Rd 
Bldg A-3
Columbus OH  43229
Phone:  614-265-6774
Email:  [EMAIL PROTECTED]


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sarah
Cranston
Sent: Tuesday, April 04, 2006 12:06 PM
To: Braillenote List
Subject: RE: [Braillenote] Help! Please!


Martha, try the reset with dots 4-5 again, and right afterword, press b,
dots 1-2.  This should get the process going.
Also, is your product key installed, and are you sure your SD card is
the right size and has been formatted?

Sarah C
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Loescher,
Martha
Sent: Tuesday, April 04, 2006 10:53 AM
To: [email protected]
Subject: [Braillenote] Help! Please!


I e-mailed support, but maybe while I'm waiting for them (since they may
be busy) I'll ask if someone on the list can help.  I'm desperate!

I got my BN-m-power yesterday and have enjoyed it but I'm afraid I've
broken it.  

As recommended, I wanted to upgrade the Keysoft via the flash card.  

I plugged the BN into the AC, (not air conditioner)! turned it on,
display and speech were all ready.  Put the flash card in (I think I did
it right) the BN said the flash card had been received, I pressed the
reset button plus dots 4 and 5, the machine beeped, then went dead.  I
can't get it to respond, and the instructions said I'd hear sounds that
it was loading right.  

I hope I didn't break it.  
  

Martha Loescher, Secretary
ODNR Division of Watercraft
2045 Morse Rd 
Bldg A-3
Columbus OH  43229
Phone:  614-265-6774
Email:  [EMAIL PROTECTED]

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