Hi Jo, This is a very drastic step, one I would never take unless it was absolutely necessary. In your case, it appears to be just that necessary. Keep in mind, if you follow the below instructions, you will lose every piece of data in your Email, directory of services, address list, and other databases.
Go to the file manager and press f to go to the folder manager. Choose erase by typing e. Choose flash disk, then space down until you see the folder called Keylist. Press enter, and answer yes to all the questions. As soon as your BN reports that the folder and files have been erased, press the reset button. Don't do anything before pressing reset, once the stuff has been erased. Then try and see if you can at least get into your address list or Email. Let me know how this works out. Sarah C -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Jolena Foster Sent: Thursday, April 06, 2006 2:12 PM To: Braillenote List Subject: Re: [Braillenote] Operation Completed Successfully Hi Sarah: I am not able to open my address list. What do I need to do to fix this situation? Thanks for your help. Sincerely, Jo ----- Original Message ----- From: "Sarah Cranston" <[EMAIL PROTECTED]> To: "Braillenote List" <[email protected]> Sent: Thursday, April 06, 2006 1:16 PM Subject: RE: [Braillenote] Operation Completed Successfully Jo, are you able to open your address list? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Jolena Foster Sent: Thursday, April 06, 2006 12:50 PM To: Braillenote List Subject: Re: [Braillenote] Operation Completed Successfully Hey Rhonda: The messages were from my computer. I had some trouble with my server, but yes when I look in to the directory of services I get the same thing. I don't know what to do. Do you think that I should call Humanware tech support? Thanks. Sincerely, Jolena Foster ----- Original Message ----- From: "Rhonda Clark" <[EMAIL PROTECTED]> To: "BrailleNote List" <[email protected]> Sent: Thursday, April 06, 2006 10:35 AM Subject: [Braillenote] Operation Completed Successfully > Hi Jolena: > > Your messages are getting through. > > When you look in your Directory of Accounts, what do you show? Do you get > the same "operation completed successfully message?" Do you get the same > thing on the internet? Is your device the one that has both cards, one in > the back and on the side? > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
