Richard and list, This is Jospeh. This issue has been discussed before. There is a hidden system file called index.dat file that resides in that particular directory. It is used by Internet Explorer for verious purposes. Reset with dots 4-5-6 will get rid of this file, but when you start keyWeb, the file will reappear. I hope this informaiton may help you.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of richard Sent: Thursday, April 06, 2006 1:53 AM To: Braillenote List Subject: RE: the failing download issue,RE: [Braillenote] Bookshare (reply toJonathan!) Hi Jonathan and list! I have a problem in that when I try to delete temp files in internet options, I get the message "The directory is not empty." I also have a problem in that when I try freeing database space in email, even when I have 200 emails, my mPower running ks 7 tells me the operation is complete zero bytes freed. How can I find out if this is true or if I really am deleting files and freeing database space? Thanks in advance for the help. Richard > ----- Original Message ----- >From: Rhonda Clark <[EMAIL PROTECTED] >To: Braillenote List <[email protected] >Date: Mon, 03 Apr 2006 16:38:48 -0500 >Subject: RE: the failing download issue,RE: [Braillenote] Bookshare (reply toJonathan!) >Here is a thought on the downloading issue. I know there is >hesitation about doing a service reset for many mPower users. >Also, I wonder if cookies are being cleared, as well as deleting >the temporary history. >> ----- Original Message ----- >>From: "Sarah Cranston" <[EMAIL PROTECTED] >>To: "Braillenote List" <[email protected] >>Date: Mon, 3 Apr 2006 16:30:24 -0500 >>Subject: RE: the failing download issue,RE: [Braillenote] >Bookshare (reply toJonathan!) >>Hi Jonathan, It seems as though KC is struggling with a somewhat >larger problem with her unit. She is now unable to download >anything at all, even after resetting. Do you have any >suggestions? >>Sarah C >>-----Original Message----- >>From: [EMAIL PROTECTED] >>[mailto:[EMAIL PROTECTED] Behalf Of >>[EMAIL PROTECTED] >>Sent: Monday, April 03, 2006 4:25 PM >>To: Braillenote List >>Subject: Re: the failing download issue, RE: [Braillenote] >Bookshare >>(reply toJonathan!) >>Hi KC, oh no problem at all! You're not out of line in the >slightest in >>asking that the product work as it should. You have the absolute >right to >>expect that. I was just recapping the message I sent a couple of >weeks >>ago, which it sounds like you missed. Sarah's work-arounds, for >the >>moment, are the best option, which should at least allow you to >continue >>downloading although it will require a bit of resetting. >>Cheers, >>Jonathan Mosen >>BrailleNote Product Marketing Manager >>HumanWare >>DDI: +1-925-566-9265 >>http://www.humanware.com >>___ >>To leave the BrailleNote list, send a blank message to >>[EMAIL PROTECTED] >>To view the list archives or change your preferences, visit >>http://list.humanware.com/mailman/listinfo/braillenote >>___ >>To leave the BrailleNote list, send a blank message to >>[EMAIL PROTECTED] >>To view the list archives or change your preferences, visit >>http://list.humanware.com/mailman/listinfo/braillenote >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
