Hi John,
When you say she did all resets, does that include the c1c4 so it says "off" on the braille display and then c1c4 to turn it back on again?

Otherwise, she needs to call Humanware directly. If it has to be sent back in, she will need an RMA number, etc.

Good luck,
Richard

on 09:22 AM 4/8/2006 John Gallagher wrote:
Hi all,
my friend Margaret has the following problem on her pk
she cannot access the flash disk at all. she has tried all re-sets.
when she looks for the flash disk it says
cannot find the disk specified
wonder if anyone has any ideas.
I have suggested connecting with active sync to the pc and look to see if the flash disk is there.
if it is wonder what files to erase or whatever.
thanks.



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