Hi,
I am sure I will enjoy my M Power when it gets here. I have the utmost
respect for Humanware and I hope what we have said will alert them to take a
look to see how they can resolve the problem for the next customers. Good
luck to you as well I am hoping you get yours very soon.
Oh by the way, I love your name.
Virgie and Hoshi
----- Original Message -----
From: "project one" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Thursday, April 27, 2006 8:39 PM
Subject: Re: [Braillenote] still waiting and waiting
Hi there! I'm sorry to hear that you're going through the same thing, and
I must tell you, I agree fully with what you had to say. Yes, Humanware
is certainly an outstanding company with top of the line products, but
they sure need to take a serious look at how they can reduce the amount of
time customers have to wait to get what they pay for. I sincerely hope
that someone from the company is following this thread, and situations
such as ours will soon be a thing of the past. Anyway, good luck on
getting your unit soon, and I'm sure you'll enjoy it immensely.
Isaih----- Original Message -----
From: "VIRGIE UNDERWOOD" <[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Date: Thu, 27 Apr 2006 16:12:45 -0400
Subject: Re: [Braillenote] still waiting and waiting
Hi,
I have ordered a transplant and have been told they do not know when they
will get the kits in. BrailleNote is a great product but the California
devision should order enough to serve their customers. I have been
waiting
almost a month and I am seriously considering canceling my order. I want
the product but feel this is not an appropriate way to treat their
customers. I wish something could be done to fix this problem.
Virgie and Hoshi
----- Original Message -----
From: "project one" <[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Sent: Thursday, April 27, 2006 6:41 AM
Subject: Re: [Braillenote] still waiting and waiting
No, I have to respectfully disagree with you on this one. You see,
Humanware has told me that they don't even have the unit there to ship
to
me. If it were already in the mail, I could see what you're saying.
However, that's not the case, and I don't know when it will be in the
mail. Thanks anyway for your reply. Isaih
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