Hi again! I just want to issue the All Clear on my installation of Keysoft
7 crisis. Thatnks to wonderful genius person Sarah in Tech Support at
Humanware, she very calmly talked me off my ledge of panic, and it looks
like my Keysoft 7.0 is off and running, although I haven't had time to play
with it. I am so grateful for her calm, clear directions. Tha;nk you,
Sarah, wherever you are!
Kathy Szinnyey
[EMAIL PROTECTED]
or
[EMAIL PROTECTED]
----- Original Message -----
From: "Sarah Cranston" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Friday, May 05, 2006 2:16 PM
Subject: RE: [Braillenote] Unable to Access BrailleNote Archiffe for April.
Hello, Jim,
It's great to see you back on the list! I don't have a unit running 6.11
anymore, but I can use my PC to access and download the zipped April
archive, and would be happy to send it to you. Let me know if this is what
you want to do.
Take care, and I'm sure I'll be writing to you privately soon, now that I
have your new Email address.
Sarah
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of jim taylor
Sent: Friday, May 05, 2006 11:40 AM
To: Braillenote Humanware
Subject: [Braillenote] Unable to Access BrailleNote Archiffe for April.
SubjectccDifficulty Accessing April Archive.
Hallo, everybody.
Having re-subscribed to the BrailleNote list three days ago, I have been
trying, with no success, to access the BrailleNote Archive for April. I am
using the KeySoft version 6.11. My battery is fully charged. However, when
I try to access the date, thread, author, subject, or zip files, BrailleNote
beeps from 16 to 19 times, then stops dead, with the Braille display showing
%100 complete. The machine then freezes and has to be re-set.
I have followed various pieces of advice from the UK technicians, such as
doing all three re-sets and erasing and reinstalling the K S D file in the
Dictionary Folder, but to no avail.
If anyone is still using a 6.11 KeySoft version and would be prepared to
duplicate my experiment, I should be most grateful if they would let me know
off list.
I look forward to hearing from someone out there.
Many thanks in advance.
Kind regards,
Jim Taylor.
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