Hi Sharon, what version of KeySoft do you have, and on which product? If 
you see KeyPlan maintenance Utility in the KeyPlan menu, try selecting 
this option.
Jonathan Mosen
BrailleNote Product Marketing Manager
HumanWare

DDI: +1-925-566-9265
http://www.humanware.com



"Sharon S" <[EMAIL PROTECTED]> 
Sent by: [EMAIL PROTECTED]
17/05/2006 06:41 a.m.
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Subject
[Braillenote] planner






Hi, I have a problem with my planner. I was trying to put some information 

into the planer and I got an exception command message. I can't remember 
it 
all but it has happened with two different dates and now I can't access 
those days in my calendar. I can access other days but not these days that 
I 
need to add appointments into. Also when I tried to synchronise the 
calendar 
with my computer the Braille not gave a error message which I can't 
remember. I think I will have to delete my planer but I'm not sure how to 
do 
this so if someone can help me. I would look through the archives but I 
haven't got time because I have a rather important meeting tomorrow which 
I 
was hoping to have my calendar for.

Thanks for any help,
>From Shaz. 


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