Hi list it is not Sendero's intention of asking our users to publish our direct email responses to another list. I hope you can all respect our position as I do agree that this list's function is to serve the users of the Braillenote products. I an not telling the user that that Keysoft has a problem, instead stating that the product is function as designed and to have changes made in Keysoft the user should contact Humanware directly.
Carl Simmons Sendero Group Training and Technical Support 1-888-757-6810 Ext. 106 [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of GianniP46 Sent: Saturday, June 17, 2006 10:16 AM To: BrailleNoteList Subject: [Braillenote] Fw: [gps-talkusers] Re: Bug with locking the keyboard Hi, I was told that I should forward this to huminware. It's a problem with the sendero GPS that they say is keysofts fault. Can someone from huminware please look in to this? All of the messages are below. THANKS! ----- Original Message ----- From: "Carl Simmons" <[EMAIL PROTECTED]> To: "'GianniP46'" <[EMAIL PROTECTED]> Sent: Friday, June 16, 2006 4:14 PM Subject: RE: [gps-talkusers] Re: Bug with locking the keyboard > Sorry if you do not feel that this issue is a Keysoft function restriction > and is the intended design. The Sendero software can not change this > design > of Keysoft. There are many reasons that Keysoft operates this way. If > you > feel that this is a serious issue I would recommend that you contact > Humanware for there assistance. > > Carl Simmons > Sendero Group Training and Technical Support > 1-888-757-6810 Ext. 106 > [EMAIL PROTECTED] > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of GianniP46 > Sent: Thursday, June 15, 2006 11:19 PM > To: [email protected] > Subject: [gps-talkusers] Re: Bug with locking the keyboard > > This might be "normal operation", but it can cause problems. Again, I > almost missed my stop because of the speech accidentally being turned off. > I would hope that it can be looked in to. I will definitely keep my thumb > keys turned off in the GPS app. for now. > ----- Original Message ----- > From: "Carl Simmons" <[EMAIL PROTECTED]> > To: <[email protected]> > Sent: Thursday, June 15, 2006 12:27 AM > Subject: [gps-talkusers] Re: Bug with locking the keyboard > > >> Gian, >> >> This is normal operation. The dots 123456 command will lock the keyboard >> from issuing GPS commands. The keyboard command you are addressing are >> Keysoft commands. If you investigate further you will find that many of >> the >> Keysoft commands can be executed with the keyboard locked. Some examples >> are >> check time or date, return to main menu, go to the Keysoft options menu >> turn >> on/off >> Braille ect. >> >> For many reasons a venders program can not override the Keysoft >> controlled >> key commands. >> >> >> Carl Simmons >> Sendero Group Training and Technical Support >> 1-888-757-6810 Ext. 106 >> [EMAIL PROTECTED] >> >> >> -----Original Message----- >> From: [EMAIL PROTECTED] >> [mailto:[EMAIL PROTECTED] On Behalf Of GianniP46 >> Sent: Wednesday, June 14, 2006 5:27 PM >> To: GPS-TalkUsers >> Subject: [gps-talkusers] Bug with locking the keyboard >> >> Hi folks, >> >> I would like to report what I think is a bug. >> >> When you lock the keyboard with a 123456, The previous with space bar >> keystroke still works. That is the keystroke that turns off speech on >> the >> BN BT. I was on a bus and had my keyboard locked, but the speech some >> how >> got turned off and I almost missed my stop. Thank God the driver >> remembered >> >> to announce it. When I checked if that keystroke actually would work >> while >> the keyboard is locked, it actually did. I can reproduce this at will. >> I must of activated that keystroke by mistake. I had headphones on and >> the >> >> BN's cover on, so I must of pressed the previous thumb key and the space >> bar >> >> together some how. >> I am using GPS v 3.5 on a BN MPower running keysoft 7 build 22. I am >> using >> eloquence for my speech. >> >> Steps to reproduce: >> 1. When running GPS, lock your key board with 123456. >> 2. Confirm that your keyboard is locked by pressing a key or two. >> 3. Try to turn off speech by pressing space with previous on the BT >> keyboard. >> It would be interesting to know if this also happens on a QT keyboard. >> 4. Notice that your speech is now turned off and the GPS will not speak >> any >> of the lookaround info. >> 5. Again confirm that the keyboard is locked by pressing some other >> keystrokes. You will get the keyboard is locked message on your Braille >> display. >> 6. turn speech on again by pressing space with previous. >> >> Can anyone confirm or not confirm? THANKS! >> Gian Pedulla >> [EMAIL PROTECTED] >> >> >> > > ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
