Hi Diane, 1. Yes, you are correct.
2. Yes, a software maintenance agreement and a service contract are quite different from one another. Either can be purchased at any time. 3. An SMA only covers future releases. So if you wait for 7.2 to be released, you would then have to buy 7.2, and then buy an SMA. Hope this helps. Jonathan Mosen BrailleNote Product Marketing Manager HumanWare 11 Mary Muller Drive Christchurch New Zealand DDI: +64-3-940-2219 http://www.humanware.com Diane Kelker <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 07/08/2006 03:32 p.m. Please respond to Braillenote List <[email protected]> To braillenote <[email protected]> cc Subject [Braillenote] FORGOTTEN UPGRADE INFO! 1. Am I correct in assuming that all upgrades need to be purchased consecutively in order to be eligible for the next one? 2. Is it possible to purchase a SOFTWARE SMA initially and upgrade to include hardware replacement later? 3. What insentive benefits are received if purchasing the 7.2 upgrade before it is actually released? As always, mega thanks in advance for generously sharing your knowledge and comments! Diane Kelker ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
