I think that Richard's solution will do the trick, but if it doesn't you might want to talk with tech support at the cable company to see what else you can do. For example, I am a Roadrunner customer. I use a secondary account because I didn't like the Email address that I would have had to use if I used the primary account. I was told that I could only access my Email remotely if I used the primary account.
Andy -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Richard Turner Sent: Tuesday, August 08, 2006 4:09 PM To: Braillenote List Subject: Re: [Braillenote] Getting email away from home when on cable Hi Pam, Yes, you might try changing the SMTP authentication. If you have it on No, make it Yes and see if that helps. Richard on Tuesday 8/8/2006 03:47 PM pam quinn said >Hi, > >I have cable internet through mediacom. When I'm away from home and >able to connect to a wireless network, for some reason I can get on the >internet with no problem, but I can't get my email using keymail. I >get an unable to connect to pop server error. >Have any other cable users had this problem? For both the pop server >and SMTP server I have mail.mchsi.com. I would think that would be >right since I can get email at home. I can't think of anything else in >the configuration that I could change. I'm wondering if maybe with >cable you have to be logged on through their system or something? Any >ideas? > >Pam > > >___ >To leave the BrailleNote list, send a blank message to >[EMAIL PROTECTED] >To view the list archives or change your preferences, visit >http://list.humanware.com/mailman/listinfo/braillenote > ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
