Ottawa Canada

Hi Terry and list:

When shopping for a notetaker, Braille display, or any other
Access Technology, it pays to read the manufacturer's spec sheets
and ideally, have a hands-on trial of the exact make and model
and revision of the unit you are intending to buy.

This way you get to find out just how easy/hard the unit is to
use, and any quirks it has.

You also are confirming that the features the salesman is touting
actually exist in the product and work as advertised.

If you find features that don't work and the salesman says they
will have a fix for it in two weeks, tell him fine, you'll be
back in two weeks to try the unit with the fix.

And don't assume the fix still has all the stuff that worked
before still working!

It is not unheard of for a fix to fix one thing and break
something else!

I think I said something like this to you when you were buying a
speech card and software for ms-dos from a certain Canadian
company that is now out of business years ago.

Vapourware is very cheap to talk about, but can be darned
difficult to change into working software or hardware.

When you buy a notetaker or any Access Technology, you are
parting with a heck of a lot of your own or someone else's money
for it and you really have to ensure that you are receiving good
value for the money.

Humanware likes to test things fairly thoroughly before they
leave Christchurch but even so, bugs manage to creep into the
products that aren't detected during testing.

Take care.

Brian

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