Hi Paul. /Sour grapes, perhaps! You are obviously disappointed that HW didn't keep you on as a beta tester.
Andy -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Paul Henrichsen Sent: Friday, September 15, 2006 10:09 AM To: 'Braillenote List' Subject: RE: [Braillenote] adding my voice to 7.2 concerns Carol. I don't even know where to go with your message. It's so ridiculous. Aren't you the one who was having such issues with your battery earlier this year? Did you ever get those resolved? I am sure you and I have written privately about this. I might be mistaken; but aren't you the one who lives in the UK? If not please disregard the above as being as ridiculous as your message. When I complained about my battery issues last July, I was branded by Jonathan Mosen as a trouble maker. I was pretty much ridiculed into silence and didn't post to the list for quite some time. I don't know if you paid for your braille note out of your own pocket as well as for your sMA, but I paid over $12000 for two braille notes, a classic and an Mpower as well as the $200 so I could get the upgrades. I am currently sitting here trying to get my Mpower to reach 100 percent and have been plugging and unplugging for over an hour. And you say I don't have a right to complain and that you are tired of hearing about it and that I am sounding like a broken record? Exactly where to you get off making such statements? Stating that I don't have the facts? I was on the 7.0 beta team and was commended for being an excellent beta tester. I know how this testing process works. And with all of this, I don't have a right to be upset that my bn died at 30 percent and now, won't reach 100 percent? I paid over 6000 dollars for my Mpower and used an SMA to upgrade to 7.2, and my bn still isn't at 100 percent. It will cost me $80 to send it into humanware and maybe they will fix the problem. Maybe they won't. But what's $80 anyway? But you say I don't have a right to be upset? I think I will stop here before I say something to you that I will probably regret like what a fool you are, ETC. I need to call Tech support and get an RMA so I can send my bn in yet again to get them to fix my battery problem which is now worse than it was last July thanks to the 7.2 upgrade which I paid for. Paul Henrichsen <[EMAIL PROTECTED]> -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Carol Pearson Sent: Friday, September 15, 2006 4:51 AM To: Braillenote List Subject: Re: [Braillenote] adding my voice to 7.2 concerns Paul, Before you start writing such inflammatory messages, remember that you don't know all the facts! . . .. I don't. Probably no one person does! To be honest, I am sick and tired of hearing the same people writing time and again about their displeasure in the bugs found. I'm equally annoyed for all sorts of reasons about this but, with the perplexity of reasons for this bad and "buggy" release (which have to include the loss of Dean and Jonathan), I'm not even going to comment on the rights and wrongs of the situation on list. I'm just asking that you, please, don't continue to thrash this one around. It's certainly beginning to sound like a worn record now and I can't see what you're achieving, even if you, like so many of us, are frustrated by the situation in which we are placed. If you want to do something positive: 1) take the time to make a whole list of those bugs you have found or tested and those that others have found that you can verify and send the list to Humanware.; 2) Try to give people positive feedback to problems they now encounter; and 3) Go back to 7.0 and wait! Others appear to have gone back to 7.0 quite happily so, if you don't like the first two options then I suggest you take this one. I don't usually write in this way but enough is enough, please! -- Carol [EMAIL PROTECTED] ----- Original Message ----- From: "Paul Henrichsen" <[EMAIL PROTECTED]> To: "'Braillenote List'" <[email protected]> Sent: Friday, September 15, 2006 6:42 AM Subject: [Braillenote] adding my voice to 7.2 concerns > Hi, everyone. Although I have also seen problems with the daisy > reader, a reset usually fixed the problem. I had heard people's > concerns with getting a low battery warning at a high percentage of > battery life. I couldn't speak to this as my battery hadn't drained > down since I had upgraded. However, Now I can. > I got my battery down to 30 percent and was told this with read > escape. I read a few chapters of a book then went to load another. > Without any warning of battery low or critical, my braille note reset > itself. I had to do a service reset to get it started again. I had to > reset the clock. > After coming up in the main menu, a read escape told me I was at one > percent. > How in the world could I have dropped from 30 percent to one percent > in 15 minutes? > I have never had this problem until upgrading to 7.2. > It just amazes me how HW could put out an upgrade which is so > blatantly full of bugs. > I am astounded that a product could be beta tested for over eight > weeks and no one reported such obvious problems as the daisy book > reader or battery issues, nor the various other problems we have found > since the release of this upgrade. > If I had been allowed to be on the beta team, this would not have > happened under my watch, I can assure you, not if I had any say in the > matter. I have a masters degree in business with an emphasis in > information systems and a bachelor in computer applications and > systems. > If I had handed in programs with major bugs in them like this, my > professors would have given me an f. > I said this three years ago on this list to Larry Lewis when users > were finding numerous flaws in that version of keysoft. > I cannot imagine why HW would hand such flawed code to their users. > If these guys were in school and handing this stuff to their > professors, do they think it would be tolerated? Don't they have any > pride in their work? > I was really excited when this upgrade came out. Now, I wish I had > stayed at > 7.01 and hadn't upgraded. > > Paul Henrichsen > <[EMAIL PROTECTED]> > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote __________ NOD32 1.1758 (20060915) Information __________ This message was checked by NOD32 antivirus system. http://www.eset.com ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
