Hear Hear, Richard.  I borrow a PacMate in the early days to check it
out and see how easy it was to use and the technical support was lousy.
I don't know whether their packaging has changed but their manuals on CD
were not labelled with Braille and most of the staff I spoke to, with
the exception of one, were rather unhelpful.

The BrailleNote may not have everything the PacMate has to offer, but
Humanware's tech support beats Freedom Scientific's hands down and I'm
telling you, that's really important when you get into trouble.

I would love to be able to, say, balance my check-book and have the
access to the bar-code scanners and, as I said before, have a Braille
music program installed as well but hey!  I ain't handing my beautiful
BN over for a machine I'm not sure I like and which has lousy tech
support behind it.

Cheers!

Michele 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Richard
Turner
Sent: Saturday, 16 September 2006 6:40 AM
To: Braillenote List
Subject: RE: [Braillenote] [PM] Freedom Scientific's Open
PlanforHumanWareNotetaker users


I wasn't going to chime in on this one, but I can't resist.

Remember, this is only my opinion, and it is worth every penny you 
paid for it, grin.

If anyone who trades in for the PacMate thinks they will have fewer 
headaches and/or fewer bugs and/or better tech support, they are 
truly living in a fantasy world.

Richard Turner


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