Try upgrading to 7.01. 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Malaina
VanderWal
Sent: Friday, September 15, 2006 3:36 PM
To: BrailleNote
Subject: [Braillenote] my friend's bn bt32

Hi listers I have a friend who called yesterday and said her bn isn't
working at all.  She said she got a batterylow message at work and plugged
it into her unit.  After that there was no type of response.  She uses
braille only since she is hearing impaired and prefers braille anyway.  She
is running 7.0 right now and performed a simple reset.  She did this a few
times.  I don't know what percentage her battery was at when all this
happened it wasn't critical.  I was wondering if someone might be able to
call her since she is not on the list just yet.  I signed her up but she
hasn
't been able to check her email.   Actually if someone could call 
me and then perhaps we could do a confrience 3 way call that would work too.
I wasn't sure what reset to tell her to try and I don't want to make her
unit worse.  Rhonda I don't know if your real busy tonight or not I am going
to see if my friend is feeling up to trying to fix it tonight or not.  She
is so if someone might have any idea on how I can help her I would
appreciate it.  My number is 6163089644

Malaina

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