Hi. I'm brainstorming here, but to whomever's having the problem of Wil Smith's publication disappearing after being downloaded, I'm wondering if in "receive options" how do you have your size limit for automatic downloads of e-mail set? I'm not having this problem, but I've had my share of other problems, grin. Since Mr. Smith's newspaper files are quite large, I have my automatic downloads set to 900k. It could be 800k, 700k, but I'd make sure it's over the default of 50k. Are you actually receiving the file and when you're entering on it, it's not there? When you go to your inbox, find the Washington Post, for example, enter on it (and it shouldn't take too long to load (though the processor's a little slower with the classic) I can't imagine why it's happening, hmm. I think I did get a New York Times file once, for example, I entered on it, and there was nothing there. Maybe my inbox was too full, I hadn't emptied the trash, erased attachments, freed database space, who knows. If it did happen to me on occasion, I think I just ignored the problem. Anyway, let us know exactly what type of Braille Note you have (classic, m-power, whether it's qt or braille display, when it's disappearing, meaning after you've entered on it, when you've read something, left it for awhile and come back to it, or whatever. Mr. Smith's really nice about resending it also, if necessary. I hope I'm not giving silly or what you deem as (logical suggestions, because I'm only trying to be helpful, for a change, grin. I hope other users let us know if they've had similar issues and if so, how they've resolved those issues. Is it disappearing when you try to save it, or what? Give us as many deqils as you can, because I'm not nearly as brilliant as many of the minds on this list, grin. P.S. It just dawned on me that if the size limit of downloads was too small, it probably wouldn't even download inthe first place, and you'd get an error message. Sorry about that. I'll stop writing for awhile. Nancy

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