hello,
i've ordered a mPower on the 25th of september and still have not received
it. is this the normal amount of time a person has to wait? sorry if i'm
being to much but this is the first time i've ordered something from
humanware.
thanks
----- Original Message -----
From: "richard synnott" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Wednesday, October 04, 2006 2:47 AM
Subject: [Braillenote] Given up.
i was wondering if anyone in the uk has ordered and received an m-power
since 7 june, whether it be a transplant or totally new
i ask this because i ordered the transplant on 7 june and was told it
would be 2 to 3 weeks from that date but have still not had a request for
my bn to be sent in for the transplant.
i apreciate that this list is not really the appropriate place to ask
about this, but when i am constantly stonewalled by hw staff saying things
like your name is at the top of the list, the person you need to speak to
is on holiday, and we are waiting for parts from new zealand, what am i
supposed to do.
either customers purchasing new units are getting priority over those
wanting the transplant, or there is a problem of some kind.
i also sent an email a few days ago to hq in new zealand requesting
rellevant information, but have not received a reply.
regards, rs.
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