Hi Don,

Well, I had exercised the display, but not upside down.  I'll try that.
When my unit went in, it was cleaned, and when it returned, the problems
till came back intermittently.  It cannot hurt to try this just for
experimentation!  Thanks.

Les 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of don bishop
Sent: Sunday, October 08, 2006 12:42 PM
To: Braillenote List
Subject: RE: [Braillenote] Braille cells on the M-Power QT Display

Hi Les,

When you get a transplant, the braille cells from your original unit are put
into the MPower case.  So what you end up with is a new MPower with your
original display.

I had a problem with  missing dots recentlly and although it sounds weird, I
went into support mode and hit x to exercise the display and then turned the
entire unit upside down so the braille cells were facing downward and let it
exercise for maybe 1 or two minutes and then stopped.  Previous to that I
had simply exercised the display for a few minutes but the problem came
back.  However, after exercising it with the unit upside down, the problem
has not returned.  

The only thing I can figure is that whatever was obstructing the dots was
pushed out by the dots pushing out the foreign material apparently
permanently.  
Worth a try!  

Don

On Sun, 8 Oct 2006 08:15:14 -0400, Les Kriegler wrote:

Hi Kc,

Actually, I thought the cells were the same as the unit was transplanted.
Now, I do lose dots randomly, but they usually either pop back on their own,
or I press the area of the display parallel to the missing dot and it often
returns.  They are not missing permanently, but I have had intermittnet
problems since the transplant was done.  While better, it still does occur.
I use the advance thumb key a lot, and I do hear a click that doesn't sound
normal sometimes, and I then notice a dot missing in a cell.  In my case,
the pins were replaced, and at one point, one cell was replaced, but the
same cell would lose a dot, so in my case, I don't think it's the actual
cell itself that is causing the intermittent problem.

Les 

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of kathleen spear
Sent: Saturday, October 07, 2006 12:50 PM
To: [email protected]
Subject: [Braillenote] Braille cells on the M-Power QT Display

Hello everyone, this is KC Spear.

As some of you know, when using my BN M-Power, I rely entirely on braille. I
know some of you use both braille and speech.  
Logically, you don't use your braille display for reading and editing as
much as I do.
My point is that, with the BN Classic, I only had to ask for 1-cell
replacemnt. That was done in 2005, when I sent the BN in 
for  a "Transplant."   I'm going to need to send the M-Power 
back, because several cells are missing dots. Has anyone else experienced a
problem with the M-Power cells? (I admit to being surprised, because I
understood these cells are supposedly better than the ones in the Classic.)
KC

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