Hello: I own a BrailleNote Mpower BT running Keysoft Version 7.0. I had my Braille Display transplanted from my old BN Classic into this unit last February.
For the past two to three months, I've noticed an intermittent problem with my Braille Display. My display will go through periods where it is slow to respond to what I am doing. For example, when I'm at Main Menu, press "W" to go into the word processor, press "C" to create a document, choose the document folder and give the document a name, it is not uncommon for my Braille Display to continue showing "main menu." Also, what will sometimes happen is that my display acts as though it's trying to respond to what I'm doing, but all the dots don't come up or others that were up fail to go down, causing there to be 32 cells of jiberish that I cannot make sense of. What typically happens is that I'll experience this behavior for a while, and then it just goes away and the display works fine. I've got the Braille Display intensity at 9, the highest it will go. I've exercised the Braille Display several times, but only for a couple of minutes at a time to try and fix this problem. Does anyone have any ideas of what might be going on and if there is anything else I can do to fix this problem so it doesn't come back again without sending the unit into HW? I've tried a reset with no keys held down to try and fix this and that hasn't helped. I've tried turning Braille off and then back on to fix this. When I turn braille back on, the display always says "Braille on," but won't then continue responding to what I am doing. Thanks in advance for any help. Ray Campbell, Help Desk Technician Adaptive Technology Center Chicago Lighthouse for People Who Are Blind or Visually Impaired 1850 W. Roosevelt Road Chicago, IL 60608 312-997-3651 (Voice/Relay) or 888-825-0080 (voice/Relay) [EMAIL PROTECTED] AIM Screen Name: tclhelp ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
