Hi Isaih, Thanks for the good wishes! Right now I'm pretty disappointed with HW, because when they called to give me my RMA for my transplant, I was told that I would be getting KS 7.2 with my transplant. This would give me a little breathing room before spending my next $195.00 on a new SMA. Right after I shipped my BN in for transplant, I called HW and decided to go ahead and pay the SMA and be done with it. Apparently the original person I spoke with gave me the wrong information about my unit shipping with 7.2, and in the meantime, my SMA order somehow never got processed. I just spoke with a very nice person there who is going to try to help me get this situation corrected, and I have every faith that HW will do the right thing in the end, but I'm sad to have to be going through this extra stress. It has put a little bit of a damper on my jubulation at getting my BN back. I understand that once my order is either found or reprocessed I could go online and download the 7.2 software, but that would require me to have an SD card which I don't presently own. And probably an SD card reader as well, since I hate dealing with ActiveSync. Oh well, I'm sure it will all work out in the end, but I would have thought that a transplant should be shipped with the most current software without question!

Desi and Sweet Yellow Lab Guide Candy!



----- Original Message ----- From: "project one" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Thursday, October 12, 2006 3:36 PM
Subject: re: [Braillenote] My New mPower


Just wanted to write and say congratulations on finally getting your unit home. Oh how I know the pain of waiting for such a long period of time. It almost feels like the waiting will never end. Anyway, have lots of fun, and be sure to let us know how things are going from time to time. Isaih

----- Original Message -----
From: "Desi Noller and Candy" <[EMAIL PROTECTED]
To: "BrailleNote" <[email protected]
Date: Thu, 12 Oct 2006 15:17:24 -0700
Subject: [Braillenote] My New mPower

Just a quick note to let you know that the waiting period is
over! My mPower transplant arrived earlier this morning! I am totally excited about it! I was surprised about one thing though. I thought I was told over the phone that I would be running Keysoft 7.2, but my unit says I'm running 7.1 build 26. I may need to give HW a call, or is this really the same thing?

Desi and Sweet Candy!
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