James, David and list, First of all, David, it has been mentioned several times before (even HumanWare staff has stated) that a patch for KeySoft 7.2 is under way. Second, I would add some text to what Jim has stated. Some of us are genius (well, some of us are truly are) at computers and technology in general, while others does not have a clue what the BrailleNote truly is. When there is a new software release, there happens to be one or more potential, or even big quirks (such as lockups on the mPower or the joystick not functioning). In other words, not everything is perfect. I also agree with Jim that there are many, numerous potential BN users out there who wants to hear stories on BN from a user's perspective. We, therefore, have rights to tell new and up coming potential users of this wonderful product how much we enjoy our BrailleNote family of products. I, myself, has used Braillenote since April of 2004 and the product really helped me a lot. At first, I didn't even know what KeySync or Bluetooth was. But now, thanks to this BN list and my own research, I now know how to use functions that we, as consumers of this product, are expected to use everyday, such as advanced word processing, setting up appointments, and even browsing the web with KeyWeb. A word on patch: patch requires extensive testing and software programming to ensure that the bugs that were mentioned by the consumers won't occur again. That is why it takes some time (even several months) to track down and catch the actual thing that is causing this bug to occur in the first place. That is why I'm glad that Andy and Jonathan and other engineers at HumanWare are trying their best for us, the consumers. For example, KeySoft 7.0 was released on January of this year and the patch came out in July. For the space of six months, the BN list had several posts regarding some bugs that were found in 7.0, and HumanWare tried to fix the bugs that were posted (such as the download issue, speech problem, etc.). As the previous example illustrates, a patch cannot be ready in a space of few days, or even weeks, but, rather, it takes at least couple weeks or months to analyze the actual code that is causing the bug. You have to also understand that there are other things going on at HumanWare besides a patch for KS7.2. So, my conclusion is: wait patienly and you'll get it one day. I hope this message is not out of bounds.
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of James Aldrich Sent: Friday, October 20, 2006 6:19 PM To: Braillenote List Subject: Re: [Braillenote] 7.2 patch? When? David and list, Excuse me for saying so but how ridiculous a message like yours below is! You don't have to wait for anything to enjoy all the great things the M-power and other members of the braillenote family of products offers to the user! I have more problems keeping my Outlook Express under control! Quite often what I thought I wrote at the bottom of a post ends up at the beginning of my post. I suddenly noticed that my messages were suddenly sorting in alphabetical order rather than reading in random as they came in. I almost had a fit over that! My wife found someone who told me how to fix the problem! The casual reader of posts to this list tends to think everyone is having all these problems which are mentioned on this list! This is far from the truth! If you are looking for a perfect problem free computer product, you will be looking a long time, such does not exist anywhere! I certainly acknowledge people have had problems with the battery charge, joy stick not functioning, and other little picky things which may or may not be quite right! I think too some people are out there just looking for problems where none may exist at all! I think everybody would abandon the PC if all the uproar took place between outlook express, the mouse and one's speech program as it often does about the BN family of products we hear about on this list. If I were to define a problem, it would be an occurrence which prevents me from operating my M-power or accessing files and folders as I should be able to do normally! A lockup is a good example as such a problem! Losing one's files or not being able to access them on a storage card is another big problem in my judgment. Perhaps I might add anything which prevents me from accomplishing my work efficiently! I'd say most anything else is simply an annoyance! Okay, I plug in my M-power to charge the battery. The gage shows 97 percent after two hours of charge! This happens often! What is the solution? Unplug the charger from the BN and plug it in again! Wait a few more minutes to an hour and the gage says a hundred percent after I unplug my unit! This may be annoying at times but it solves the problem! Big deal! One of the three resets usually solves a host of problems! I do agree if one does any of these resets including the service reset and their unit doesn't function properly if at all, then that person no doubt has a problem which needs attention from Humanware Service. Connecting to a wireless network was challenging for me at first, but once I figured out how to do so, I have had no trouble utilizing my wireless network here at home as well as a few networks on the road. Perhaps if more of us could tell potential users of the M-power what is right with it, I think people would see a much different picture of the BN. Believe me, there is a lot right with it! I do agree it is not without problems or should I say annoyances but then no computer I have ever used doesn't have some kind of problem. Can't we lighten up a bit and help new users who truly don't know what to expect! Some answers are indeed simple! Others are more complex I agree! I have used a BN product since October of 2001. Some of what has been discussed occurred when the BN first came out or when I obtained one. In this time of six years, the BN now the M-power has greatly improved its usability! It is a much more functional machine now than it was when I first purchased one. I agree! It isn't perfect but it is truly a simple to use, functional, relatively trouble free machine, at least, it has been for me! I think we could keep the traffic to a minimum if we could determine what is truly problematic rather than what isn't so troubling! I think I have had fewer problems with Keymail than I'm having with Outlook Express! When Outlook functions properly, it is faster, but when things mess up, what a pain it can be! I like Keymail for the most part! I'll stay by my statement that there is more right with the BN than what is wrong with it whether one is using seven point two or not. Jim Aldrich ----- Original Message ----- From: "david" <[EMAIL PROTECTED]> To: "Braille Note Discussion List" <[email protected]> Sent: Friday, October 20, 2006 5:40 PM Subject: [Braillenote] 7.2 patch? When? > This especially goes to HW dchvs out there. When will there but a ks 7.2 > patch? I am so close to getting an mpower, but I'm just wondering when a > patch for all these annoying bugs might be available. > Thanks > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > > ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
