Hi all, At long, LONG last, finally got my unit back and working. I really wish they'd have stuck a note in there as to exactly what happened. Looks like they just reflashed it; the stuff I had in flash is gone (no issue, had it backed up). I wish there was a way I could reflash on my own should something like this ever happen again...
Anyways, back in business, and glad to be as such. Flint On 10/17/06, Powers, Terry (NIH/OD/DEAS) [E] <[EMAIL PROTECTED]> wrote:
Hi Flint; Sorry you are having so much trouble with your new unit. It sounds to me like your best bet is to call HW for help. It should be covered by a one year warranty so I would get it in the shop. Good luck. Terry Powers -----Original Message----- From: Flint Million [mailto:[EMAIL PROTECTED] Sent: Monday, October 16, 2006 10:21 PM To: Braillenote List Subject: Re: [Braillenote] completely DEAD bn! Keyboard lock is a possibility, and yeah... But after the resets it's completely dead. One handed mode might have indeed been the issue before, but now it responds to nothing at all. No beeps, no speech, and only braille for a brief second, and even that occurs only after a full service reset. I'm kind of upset seeing as how the unit is less than a month old and I did nothing unusual to it... :( I kind of have to think the firmware got corrupted somehow - can that be reflashed without a working system in any way? It has Keysoft 7.2 flint On 10/16/06, Powers, Terry (NIH/OD/DEAS) [E] <[EMAIL PROTECTED]> wrote: > Flint; > How do you know if it is dead? Is it that it will not take a command? > If so, check and see if it is in one handed mode. When it is in this > mode, unless you know the right combinations for this mode, the machine > will act dead, just like you said. > When I ran into this problem, the first time, I almost panicked. > One handed mode on; hold down backspace while turning on machine > One handed mode off; hold down enter while turning on machine > > Terry Powers > > > -----Original Message----- > From: Rhonda Clark [mailto:[EMAIL PROTECTED] > Sent: Monday, October 16, 2006 9:30 AM > To: Braillenote List > Subject: re: [Braillenote] completely DEAD bn! > > Flint, try plugging it in. Turn it off, leave it that way for a > bit, and then power back on. See if that helps you. > > > ----- Original Message ----- > >From: "Flint Million" <[EMAIL PROTECTED] > >To: [email protected] > >Date sent: Mon, 16 Oct 2006 04:16:27 -0500 > >Subject: [Braillenote] completely DEAD bn! > > >Wow, I just write in to talk about the SDK and my BN completely > dies! > > >It looks like it might end up going in, but I thought I'd post > here > >just to see if anyone else has seen this: > > >1. It powered on fine, spoke "Keyword, resuming edit of..." but > it > >would not respond to any keystrokes. Even the Menu key did > nothing. > >2. Powered unit off and back on. Same thing; it read the resuming > >message fine but no keys worked. > >3. Pressed Reset. Heard one beep. Braille display read "Starting > >keysoft" About three seconds later... death. > >4. No response from standard reset. > >5. No response from SDF reset. > >6. No response from JKL reset. > >7. Upon performing service reset, the display comes alive for > about > >two seconds and reads "starting keysoft" but then the unit again > dies. > > >So clearly it's not *completely* dead, but something's very > wrong. > >Haven't done anything odd lately, just using it in day-to-day > >wordprocessing and planning. > > >Is this unit terminally ill? > > >Flint > > >___ > >To leave the BrailleNote list, send a blank message to > >[EMAIL PROTECTED] > >To view the list archives or change your preferences, visit > >http://list.humanware.com/mailman/listinfo/braillenote > > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > ___ > To leave the BrailleNote list, send a blank message to > [EMAIL PROTECTED] > To view the list archives or change your preferences, visit > http://list.humanware.com/mailman/listinfo/braillenote > > ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
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