Hi everyone, What a day! I have been at this BrailleNote 6.11 most of the day and some last night with these problems that I've finally admit that I can't solve and I'm looking you all, to see if you can help me out. I haven't been able to send any email since I sent one last night with a welcome message in the body with also an attachment. The message I kept getting was "error encoding email! could not read from file" whatever that means. I tried sending it severl times and got the same results. This morning I dictated a message to the BrailleNote list asking for any assistance from you but in the meantime I finally got the idea to try sending the rogue email without its attachment; I'm not certain why but it worked. Can someone tell me why an attachment would trigger an error message. Then, I wanted to send the attachment separately as an email and my brain, addled by age, couldn't figure out how to do it. Then, I wanted to make a copy of this important email so that if in trying to ach ieve my goals I might lose it somehow. Now remember, the email in question is still in the outbox and when I tried to move or copy it to another email folder using the "email action menu", I couldn't find it anywhere. In other words I couldn't move or make a copy of an email. That has never happened to me. I even tried to make a copy from the "all" folder and that failed also. I sure hope that I don't have to send my BrailleNote to Humanware. I'd appreciate help or comments you can supply. Eugenio
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