Hi there,
Did he tried Service Reset (Reset with
Record)?
----- Original Message -----
From: "Gerhard Erasmus" <[EMAIL PROTECTED]
To: <[email protected]
Date sent: Fri, 5 Jan 2007 11:59:47 +0200
Subject: [Braillenote] E-mail message causes
BrailleNote to hang
Dear List
A BrailleNote user is experiencing the
following problem with his mPower
BT32 running KeySoft 7.0:
* He received an E-mail which has "jammed"
the unit.
* He cannot close the E-mail application or
return to the main menu.
* Whenever he switches on the unit, he lands
on the suspect E-mail message
and can do nothing further.
We have tried all resets but to no avail.
Is there anything that the list can recommend
that we try?
Kind Regards
Gerhard Erasmus
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