Ottawa Canada

Dear Sharon:

I have forwarded your frustration about the condition of your
BrailleNote when received message to a senior Humanware manager
in Concord, California.

I trust he will be in touch with you forthwith.

You may have a claim against UPS, the courier firm used by
Humanware as to your unit getting wet in transit.

Hopefully the senior Humanware manager will be in touch with you
shortly.

Please have the R. M. A. number the unit was sent in under handy
so he can figure out what is going on.

Brian

--
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.432 / Virus Database: 268.16.13/632 - Release Date:
16/01/2007 4:36 PM




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