make sure he tried a dots 123 or a dots 4 5 6 reset first. After a field
service, they had to rebuild my dictionaries...

Judy



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of don bishop
Sent: Friday, January 19, 2007 12:31 PM
To: braillenote
Subject: Re: [Braillenote] Help - mpower does nothing!


Wendy,

Have him try a service reset, hold down the record button on the
MPower and press the reset button.  This will likely take care of
it.

Don



*********** REPLY SEPARATOR  ***********

On 1/19/2007 at 7:29 AM [EMAIL PROTECTED] wrote:

>My son needs to use is mpower for an exam in a couple of hours.
He  was
>downloading the New York TImes off Bookshare and it suddenly
froze.
>Nothing
>happens - dots are in what he calls the "sleep mode position" just

>partially up.
>It will not reset.  When he turns it off he can still  hear it
like it is
>running or perhaps a fan is running???  ANY suggestions  would be
>appreciated
>ASAP.  THANKS
>Wendy
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