HHm,
I'm not sure.
Have you tried calling tech support?
Just a thought.
Stacey and GEB dog Chesley

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----- Original Message ----- From: "Maurine Park" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Wednesday, February 07, 2007 6:04 PM
Subject: Re: [Braillenote] braille note not reacting


HI. Stacey,
OH, but it can. Sadly the first time I reset this bn I lost everything that I had already created. sigh I know I"m asking a lot of open ended questions but, here it goes again. smile Today when I went to turn on my m power I had a message what had an a and several s's in it. Sadly again I had to restart in order to fix the problem as nothing else would work. Thankfully I didn't loose anything but, it just seems like I"m having to reset my bn an awful lot! Is it just me or is this normal?
Maurine
----- Original Message ----- From: "stacey robinson" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Tuesday, February 06, 2007 7:18 PM
Subject: Re: [Braillenote] braille note not reacting


Hi Maurine,
Using the reset button won't hurt anything.

Stacey and GEB dog Chesley

[EMAIL PROTECTED]
----- Original Message ----- From: "Maurine Park" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Tuesday, February 06, 2007 6:10 PM
Subject: Re: [Braillenote] braille note not reacting


HI. All,
Today while at work I went to look up something in the bn and it wouldn't get off the main menu. Then I turned off and back on again and nothing happened. I hit the reset button and it did reset but, it seems I 'm having to reset a lot lately. any idea why that is?
I 've only had the bn 2 weeks and i"ve already had to reset it 3 times.
Thanks,
Maurine
----- Original Message ----- From: "JD Townsend" <[EMAIL PROTECTED]>
To: "Braillenote List" <[email protected]>
Sent: Monday, February 05, 2007 10:28 PM
Subject: re: [Braillenote] braille note not reacting


Hello:

When I received my BN mPower I had the same problem. The problem was a defective battery. I am sorry to give you this sad news, but the only answer is to send it back for a replacement.

Best of luck.


JD

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