Hi there,
Again, I apologize for miscommunication with
my message yesterday. I meant cost of the
replacement.
----- Original Message -----
From: Red <[EMAIL PROTECTED]
To: BrailleNote List
<[email protected]
Date sent: Sun, 18 Feb 2007 08:40:16 -0600
Subject: [Braillenote] Battery Replacement
Hi Vicky and List:
As far as bills, I couldn't figure Joseph
out. I didn't
understand his sentence.
I have a friend who purchased an mPower just
about a year ago. I
think most people are under the impression
that when you buy a
new product, it is under warrantee for a
year. My friend sent
hers in for that annual lookover, and asked
for a battery change.
She was informed that the charge would be
$80. I guess what I am
saying is: make sure you know that you have
to buy your battery
separately if you want it replaced. I wasn't
aware of this
policy. I don't think most people are.
---- Original Message ------
From: "Vicky Collins"
<[EMAIL PROTECTED]
Subject: Re: [Braillenote] Solar powered
backup battery for the
BrailleNote
Date sent: Sun, 18 Feb 2007 00:29:53 -0500
So, are you saying people are getting
surprised with these bills?
Or, are
you saying they are being charged after a
discussion with HW when
the unit
gets returned for service? I guess I'm
thinking that maybe,
seeing as the
unit is already in for the cleaning, the HW
persons suggests the
battery
replacement so they then hopefully won't have
to worry about
sending it in
again for awhile.
And, best I can tell from reading the info on
the HW web site,
general
maintenance/replacements of batteries aren't
covered under any
type of
warranty.
As for this list, although Andy did say he
was going to try for a
week this
having messages go to the sender, overall,
well, yes, I do agree
that the
list has been different in the last several
months. And, grin, I
guess some
folks will like it this way while others
won't. As for myself,
I'm staying
on the list for now, as I've looked around
and just don't see any
other
note taking product that has quite the ease
of use as the BN
family members.
My PK goes with me practically every where,
and I'm regularly
using the GPS
and
connectivity and word processor and planner
and address list and
calculator
features.
Vicky Collins
[EMAIL PROTECTED]
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