hi tom,
yes, what has happened to your bn is an exact replica of what happened to mine. i'm not sure what the situation is regarding warranty. but what i do know, is that at the moment, i'm not in a position to fork out more cash on getting it repaired. i find that using braille, as oppose to speech, is particularly advantageous when skim-reading newspapers and magazines from tnauk, conveying information over the phone which i'm getting from my bn, and using my gps when i'm on the buss, and when in meetings making notes. i guess, though, i'll just have to put up with it for the time being.
cheers, richard.
----- Original Message -----
From: "Tom Lange" <[EMAIL PROTECTED]
To: "Braillenote List" <[email protected]
Date: Wed, 21 Feb 2007 21:59:09 -0800
Subject: [Braillenote] Braille Display Not Operating

Hi folks,
Well, it looks like my Braillenote MPower BT32 transplant may
have to go in for repairs, as the Braille display's down for the count. Last Friday, I tried to do an address lookup and the second I got into the address book, the Braille started getting faint. Then I got full cells showing up on the left-hand side of the display and garbled Braille on the right half of the display. Braille then went away altogether. Very weird indeed. So I did a standard reset and things were back to normal for a few seconds, then it happened again while I tried moving around on the main menu and then getting back into my address book. This really freaked me out as I knew that no moisture or anything had gotten into the display or anywhere in the unit. So I did a service reset and all was well for the next couple of minutes, then I powered the BN down. I left the unit alone for a few days, used it briefly this morning and everything was cool. Then tonight, wham! the problem was back and now Braille's gone for good despite another service reset. Now when it boots, the BN says "Braille display is not operating" and nothing I do will bring it back.
I doubt very seriously that it's the display itself that's the
problem. If it was, symptoms would be something like certain cells not operating, dots being down and so on.

A little background on this is in order. Last December I had a
problem with the SD card slot and when I sent it up to Concord for repair, the main board was replaced. My hunch is that the Braille display controllers on a recent batch of main boards may be questionable, as a similar problem was just reported recently on this list.

Thoughts, anyone?

Tom, a very unhappy camper
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