Thanks for your message, Maurice. We have not heard from anyone from HW in a good while and it is good to know that our needs our being answered. I think many of us were getting worried that no one was responding to the needs of the list. Thanks for giving us some confidence that you all are working on the problems. See all of you at NFB convention.
Terry Powers -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Tuesday, May 15, 2007 7:22 AM To: Braillenote List Subject: [Braillenote] Message from HumanWare on SSL and MSWord Support Hello List Members, We continue to monitor postings to the BrailleNote List and have noted the growing concern regarding the pending requirement for Secure Socket Layer (SSL) support by email service providers and the fact that this feature is not currently supported on the BrailleNote. Please be assured we are aware of the requirement to support SSL on the BrailleNote family and we will be releasing a new KeySoft version to support this feature. The exact date for the release is yet to be finalised, but it will provide enough time for users to make the necessary change to their email configuration and be confident that the SSL support is functioning correctly. Many of you will also be aware that we also share your urgent desire to provide comprehensive support for handling Word documents on the BrailleNote. Unfortunately it is not a trivial task to implement a robust mechanism for handling the multifaceted Word documents that one is likely to encounter, and we do not wish to release a "half-baked" solution. Ideally we would have liked to have incorporated the new Word support in the coming SSL release, but due to the urgency of meeting the ISP's SSL changeover date, this is just not feasible. Please be assured that we have assiduously monitored comments from our Users concerning what you expect with regard to handling Word documents, and this will be the main thrust of the release following that providing SSL support. We also acknowledge Microsoft's willingness to assist in this regard. In closing, we would like to reiterate that we do appreciate the comments and expertise that is freely shared on the BrailleNote List and that your ideas and suggestions are not lost in the ether! We apologise that from time-to-time questions directed towards HumanWare may go unanswered, but be assured that this is not intentional. All the best. Maurice ________________________ Maurice Sloane Sales & Support Manager - Blindness HumanWare Direct Dial: +64 3 940 2223 Mobile: +64 21 528 374 email: [EMAIL PROTECTED] Website: www.humanware.com ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote ___ Replies to this message will go directly to the sender. If your reply would be useful to the list, please send a copy to the list as well. To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.humanware.com/mailman/listinfo/braillenote
